Serving you well

Knox City Council aims to achieve service excellence across all areas, for every customer. We recognise that all members of our community expect us to provide personalised, responsive service. We work to meet those expectations by:

• Listening to you
• Making sure our services are easy for you to access and use
• Responding appropriately to your needs and maintaining a continual focus on improving our service standards.

To view the service commitments that we at Knox City Council make to you click here.

At all times, we encourage you to offer us feedback on both the services we offer, and the way they are delivered. By telling us what we’re doing well, and where you’d like to see improvement, you help us stay connected with the community and continue to meet your needs. Click here to provide any feedback.