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Our Mission and Values

Our Mission

Council’s core purpose is to improve the quality of life of the Knox community. Council realises this mission by:

  • Providing leadership in building strong alliances, partnerships and networks with other key stakeholders in the community.
  • Planning for the future growth and sustainability of the city.
  • Providing high quality services that respond to an identified need which would otherwise not be accessible to the community.
  • Maintaining city infrastructure and assets on behalf of the community.
  • Ensuring highest standards of corporate governance.
  • Making and enforcing local laws.
  • Providing a voice for the community and advocating in its best interests.
  • Fostering community cohesion and encouraging active participation in civic life.
  • Building the ongoing capacity and capability of the community to manage local issues.
  • Building the ongoing capacity and capability of the organisation.

Our Values

Values form the basis of our culture; they add meaning to work and they provide a basis for consistent planning and decision making across the organisation. The desired values and behaviours that every employee of Knox is expected to demonstrate in their daily activities, in the way they behave and in the way they make decisions are:


Council will work together in the pursuit of its vision, purpose and goals.


Council will be open to new ideas and will constantly seek opportunities to enhance the quality of life of the Knox community in new, more efficient and effective ways, and strive towards constantly building an adaptable and agile organisation.


Council will strive to be valued and trusted by the Knox community. Council will be respectful, open, transparent and honest in its dealings with the community. It will also be accountable in its objectives and role as a local government.

Enjoying Work

Council will maintain a passionate, highly motivated team that respects and encourages diversity. Energy is directed into achieving clearly articulated direction. Leadership and organisation learning are highly valued.

Service Excellence

Council will ensure Council services meet quality, cost and efficiency standards; are responsive to need; accessible to members of the community to whom the service is intended; and demonstrate continuous improvement. Council will also ensure that all of its activities are efficient, effective and aligned to the achievement of Council’s purpose.

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