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Novel Coronavirus (COVID-19) Information

If you are concerned about Novel Coronavirus in Victoria, call the Department of Health and Human Services Coronavirus hotline on 1800 675 398 or visit for up-to-date info. Please keep Triple Zero (000) for emergencies only.

Our commitment to you

Knox City Council is committed to:

  • Providing services based on an assessment of your needs
  • Providing information to help you make decisions
  • Providing staff who are qualified and trained
  • Respecting your culture and faith
  • Respecting your linguistic diversity
  • Respecting your gender identity, biological sex characteristics and sexual orientation
  • Respecting your privacy, confidentiality and property
  • Respecting your independence
  • Reviewing the services we provide regularly
  • Encouraging you to provide feedback on your services
  • Continually improving our services
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