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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to knox.vic.gov.au/coronavirus

A Guide to Family & Children's Services in Knox

Young children playing outdoors

The Guide to Family & Children’s Services contains important information about Knox City Council’s Early Years Services (MCH, Playgroup, Child Care, Preschool and Additional Support).

A Guide to Family and Children's Services in Knox


Families are encouraged to familiarise themselves with the Guide content which contains important information, to ensure a smooth transition and enjoyable experience for you and your child.

Further information and additional resources about Family & Children's Services is available in the appendix at the back of the Guide.

Policies and Procedures (Family & Children's Services)

The Family and Children’s Services Policy and Procedures has useful information for parents, regarding our procedures and processes at their child’s Early Years Service. These Policy and Procedures complement the Family and Children’s Services Guide, which are an extension of the Guide, providing in-depth information for families.

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