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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to

Diverse people with hands joined

Cultural Diversity

People have come to Knox from over 130 different countries. According to the 2016 Census, 30.1% (over 46,000 people) of Knox residents were born overseas. In 2016, 23% of people in the City of Knox came from countries where English was not their first language. View more information about Knox demographics.

Racism. It Stops With Me

Knox City Council is an official supporter of the Australian Human Rights Commission’s RACISM. IT STOPS WITH ME campaign.

What is the RACISM. IT STOPS WITH ME campaign?

This campaign is an initiative of the National Anti-Racism Strategy launched by the Australian Government in August 2012.

The aim of the National Anti-Racism Strategy is:

To promote a clear understanding in the Australian community of what racism is, and how it can be prevented and reduced.

The objectives of the Strategy are to:

  • Create awareness of racism and how it affects individuals and the broader community;
  • Identify, promote and build on good practice initiatives to prevent and reduce racism; and
  • Empower communities and individuals to take action to prevent and reduce racism and to seek redress when it occurs.

Why is Council supporting this campaign?

The Knox Community Access and Equity Plan 2017-2022 guides Council action and outlines Council’s commitment and vision for addressing access and equity issues in Knox as well as promoting diversity, access and inclusion. The Plan incorporates the following five focus areas:

Area 1: Equitable, Accessible and Inclusive Services.

Area 2: Leadership and Advocacy.

Area 3: Accessible and Safe Places and Spaces.

Area 4: Empowerment and Participation.

Area 5: Celebrating Diversity and Creating a Sense of Belonging.

Additionally, the campaign supports Goal 7 of the Knox Community and Council Plan 2017-2021: We are inclusive, feel a sense of belonging and value our identity.

What can you do to fight racism?

Standing up to racism shows the target of the racist behaviour that you don’t support it and can be a powerful sign of support. It can also make the perpetrator think twice about what they are saying or doing.

View this Tips for Bystanders on how everyone can play a role in preventing racism.

Stay up to date - Join our Knox Multicultural e-bulletin

Knox City Council produces a regular multicultural e-bulletin that provides up-to-date news and information for individuals and groups.

The personal information collected will be used for the primary purpose of Knox City Council sending you the "Linking Knox" email newsletter/e-bulletin. The personal information collected will not be disclosed to a third party unless permitted or required by law. Requests for access to and/or amendment of personal information should be made to Council’s Freedom of Information Officer. Read Council's Privacy Policy and Guidelines on our website or call us on 9298 8000.

Sign up now to our multicultural email list.

To learn more about the Racism. It Stops With Me. campaign please go to this link

Watch these videos:

Elevator - Racism. It Stops With Me video

Taxi - Racism. It Stops With Me video

Knox Multicultural Directory

The Knox Multicultural Directory has a number of purposes. These are:

  • To provide information to the general community about the growing cultural diversity in Knox;
  • To assist individuals and service providers with making connections to migrant and refugee groups based in Knox; and
  • To assist migrants and refugees in Knox to connect with services that would be useful for them.

Every attempt has been made to provide accurate, relevant and up to date information in this Directory. However, please feel free to contact Council’s Multicultural Communities Officer on 9298 8000 to provide any further updates.

Download the Knox Multicultural Directory

Knox Multicultural Advisory Committee

The Knox Multicultural Advisory Committee (KMAC) was launched in 2009 to provide Council with advice on Multicultural issues and promote greater awareness and understanding in the local community of cultural diversity in Knox.

Refugee Welcome Zone

Knox Council is a Refugee Welcome Zone, thereby making a commitment in spirit to welcoming refugees into the community, upholding the human rights of refugees, demonstrating compassion for refugees and enhancing cultural and religious diversity in the community.

This public commitment is also an acknowledgment of the tremendous contributions refugees have made to Australian society in the fields of medicine, science, engineering, sport, education and the arts. By making this Declaration, it is hoped that local government will be encouraged in their continuing efforts to support the men, women and children who make the difficult journey to Australia to seek our protection

Learning and Devleopment - English language classes for migrants

The following English language classes for migrants are available in the Knox and surrounding area:

AMES Australia offer a range of English courses to help people settle in Australia. These courses range from beginner to advanced levels.

Citywide Community Church offer conversational English classes for migrants and refugees. These classes are free and are held by AMES certified tutors.

Mountain District Learning Centre (MDLC) delivers daytime English language classes at Boronia library, via the Certificate in Spoken and Written Language (CSWE).

Swinburne University hold various English languages courses available at the Wantirna campus.

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