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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to knox.vic.gov.au/coronavirus

NDIS logo

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is how support is provided to people with a permanent and significant disability in Australia.

The National Disability Insurance Agency (NDIA) is the agency responsible for implementing the NDIS.

Local Area Coordinator (LAC) Partners in the community can assist to understand and access the NDIS, create, implement and review plans.

Early Childhood Early Intervention (ECEI) Partners work with a child aged up to 7 who has a developmental delay or disability. An ECEI Partner can assist to work out your child’s support needs, make referrals, provide supports and monitor progress.

Further information can be found on the NDIS website.

Council’s Municipal Disability Program

With the introduction of NDIS, Council decided the best way to support people locally was to fund a range of initiatives that will make a practical difference to people with disabilities, their families and carers through the development of the Municipal Disability Leadership Plan (the Plan).

The Plan 2020-2022 covers a range of actions and initiatives such as:

  • Running leadership programs for people with disabilities;
  • Supporting and promoting increased access to sport and recreation;
  • Peer support and capacity building for parents and carers through events and groups;
  • Working with early years services to enhance access and inclusion for children with disabilities or developmental delays, their families and carers; and
  • Improving access to the Knox community and information.

For further information, please contact Council’s Municipal Disability Program Team Leader on 9298 8000.

National Disability Insurance Agency (NDIA)

  • Address GPO Box 700, Canberra ACT 2601
  • Phone 1800 800 110
  • Website ndis.gov.au

National Disability Insurance Agency - NDIA Boronia

  • Address 3 William Street, Boronia Victoria 3155
  • Phone 1800 800 110
  • Hours Open Monday to Friday 8:30am - 4:30pm

Latrobe Community Health - LAC Partner

  • Address Shop 32 and 33 Mountain High Shopping Centre, 7-13 Mountain Highway, Bayswater Victoria 3153
  • Phone 1800 242 696
  • Website lchs.com.au

Link Health and Community - ECEI Partner

  • Address 607 Canterbury Road, Vermont Victoria 3133
  • Phone 1800 546 532
  • Website linkhc.org.au

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