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Pay / report / apply

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Pay for a service or fee, apply for registration, request a fine review and more.

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Rates and valuations

Pay your rates

Change your postal address for rates notices

Request a copy of your rates notice

Register or amend your direct debit for rates

Cancel your direct debit for rates

Enquire about your valuation

Other rates or valuation enquiry

Apply for a rates payment plan

Planning and building (including pool or spa payments)

Submit a building-related enquiry

Submit a planning-related enquiry

Pay a planning and building fee

Pay a pool or spa fee

Pay an asset protection fee

Pay a renewal notice or invoice

Online services

Pay a pool or spa fine

Waste, bins and recycling

Book a hard waste collection

Report a damaged bin

Report a missed bin collection

Request a new bin service

Report a lost or stolen bin

Report dumped rubbish

Report a missed food and garden bin lid replacement

Report a missing food and garden bin

Report missing caddy or liners

Animals

Register your pet online

Renew your pet registration

Update your pet's registration details

Pay an animal infringement

Report a barking dog

Other animal enquiry

Keeping extra animals and birds

Parking, traffic and transport

View your parking fine

Pay your parking fine online

Request a payment plan or extension of time

Appeal your parking infringement

Report an illegally parked vehicle

Report an abandoned vehicle

Apply for a disabled parking permit

Community laws and amenity

Report graffiti

Report long grass on a private property

Report an unsightly property

Report overhanging vegetation from a private property

Residential noise issues

Pay a local laws renewal

Pay an animal infringement

Pay a parking infringement

Report an abandoned vehicle on a Council road

Other local laws enquiry

Trees and parks

Report a street tree issue

Report a park maintenance issue

Other trees or park enquiry

Health and food safety

Request a copy of an immunisation record

Other immunisation enquiry

Pay food and health renewal registration

Other health enquiry

Food complaints

Roads, footpaths and drains

Report a pothole or other road issue

Report a damaged footpath

Report a blocked drain

Child care, home care and sundry debtor invoices

Pay for child care

Pay for home care

Pay your sundry debtor invoice

Welfare and homelessness

Report homelessness

If you would like to report a rough sleeping site.

Request support

If you are seeking practical, emotional or social support for yourself or someone else.

Other infringements

Appeal your infringement

Apply for a payment plan or extension of time

Business permits

Apply for a street trading or outdoor dining permit

Need help?

Please contact us via our online form and we will get back to you as soon as possible.

Contact us

Or call Customer Service on 9298 8000.