The Planning Officer assesses the submitted documentation to ensure there is sufficient information to make a well-informed decision.
The Planning Officer may request further information within 28 days of receipt of the application. The application is put on hold until this information is received. If the information is not received within the prescribed timeframe, the application will lapse and cannot be considered any further.
Further information can be uploaded digitally using Council's Online Services. You must be a Registered User to use this service. The easiest way to upload any additional information is to follow the link in the email sent to you by Council, requesting Further Information.
Alternatively, you may log in; select 'Online Registers'; select 'My Planning Applications'; select the relevant application; select the 'Object, Support or Further Info' button at the bottom of the page; select 'Provide additional information requested by Council'. You will then be able to attach additional documents.
Log In to Online Services
In some cases, the application may be referred to other Council departments for technical or specialist advice on matters such as traffic, stormwater or trees. The application may also be referred to external authorities, such as Melbourne Water, VicRoads or CFA for specialist technical advice. External authorities have 28 days to respond to Council.