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COVID-19 Update

Restrictions will be in place from 11:59pm Thursday 27 May to 11:59pm on Thursday 10 June. Most council facilities will be closed. Events have been cancelled. Critical services will continue. Find out more

Our Vision, Goals and Values

The people of Knox are at the heart of everything we do. So we’ve consulted with you, the community, to discover the Knox that you want for the future.

The result is our Vision 2035 statement and its supporting goals. They form the base of our Knox Community and Council Plan 2017-2021.

Further to this, all Knox City Council employees embrace key values and principles to support and deliver this work.

Working together, we'll guide Knox towards a stronger future.

Our Vision 2035 statement

"Nestled between the foothills of the Dandenong Ranges and the wetlands of the Dandenong Creek Valley, Knox has a rich natural environment and picturesque landscape, highly valued by residents and visitors alike. Knox encompasses the best of city and suburban living. From the thriving modern city vibe of Knox Central at its heart, plentiful public open spaces, outstanding civic facilities and diverse residential offerings to its leafy suburban centres with abundant space, clean air, excellent schools and good transport links, Knox is the preferred place to live, work and play today and for generations to come."

Our Goals

We have eight key goals as the framework as we look towards Vision 2035.

We further explain these in our Knox Community and Council Plan 2017-2021.

  • Goal 1 - We value our natural and built environment
  • Goal 2 - We have housing to meet our changing needs
  • Goal 3 - We can move around easily
  • Goal 4 - We are safe and secure
  • Goal 5 - We have a strong regional economy, local employment and learning opportunities
  • Goal 6 - We are healthy, happy and well
  • Goal 7 - We are inclusive, feel a sense of belonging and value our identity
  • Goal 8 - We have confidence in decision making

Our Values

Every Knox employee and representative embraces and showcases important core values:


Council will work together in the pursuit of its vision, purpose and goals.


Council will be open to new ideas and will constantly seek opportunities to enhance the quality of life of the Knox community in new, more efficient and effective ways, and strive towards constantly building an adaptable and agile organisation.


Council will strive to be valued and trusted by the Knox community. Council will be respectful, open, transparent and honest in its dealings with the community. It will also be accountable in its objectives and role as a local government.

Enjoying Work

Council will maintain a passionate, highly motivated team that respects and encourages diversity. Energy is directed into achieving clearly articulated direction. Leadership and organisation learning are highly valued.

Service Excellence

Council will ensure Council services meet quality, cost and efficiency standards; are responsive to need; accessible to members of the community to whom the service is intended; and demonstrate continuous improvement. Council will also ensure that all of its activities are efficient, effective and aligned to the achievement of Council’s purpose.

Got a question?

If you'd like to know more about our vision, goals and values, contact us and we will get back to you.

Or call our Customer Service department on 9298 8000.

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