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Facilities Closed

Knox City Council has closed many of its public facilities to help prevent the spread of Coronavirus (COVID-19) within the community. This includes the Civic Centre Customer Service Counter. More information

About Knox City Council Youth Services

Knox City Council Youth Services provides information, referral, support and programs for young people aged 10-25 who are living, working, recreating or studying in the City of Knox.

Our purpose

The purpose of Knox City Council Youth Services is to:

  • Identify youth needs and issues and pursue effective and coordinated responses to them.
  • Provide access to information, services and resources for young people and their parents.
  • Assist young people in gaining the skills, confidence and resources to address their own needs and be active paricipants in their community.

We also run a number of community development and group & peer educator programs.

We work closely with various community-based agencies and workers, providing information, support, training and resourcing. Links to schools and other services who use our programs are strengthening.

Knox City Council Youth Services Action Plan (from Key Life Stages Plan)

Knox City Council Youth Services are committed to planning for the delivery of relevant services to young people and their families in Knox.

The Key Life Stages Plan brings together Council’s previous Municipal Early Years, Youth Strategic and Active Ageing Plans; focuses on the key life stages of early childhood, youth and older age and recognises that intervention during these key life stages has the greatest benefit for individuals, families and the community.

It is a new and innovative Plan that will deliver an integrated and intergenerational approach to better respond to the needs and priorities of residents across these various age groups.

The Plan aligns with and responds to the Knox Community and Council Plan 2017-21; identifies key issues across life stages and ensures that Knox has the right services, infrastructure and partnerships to build a healthy and resilient community.

For further information contact Knox City Council Youth Services t; 9298 8000 or visit the links to the Key Life Stages Plan and the Community and Council Plan.


Our expertise in service development, training, team building, program development and research are available on a fee-for-service basis to other organisations and areas. This is a growing area of work. It enables us to further fund and improve Youth Services in Knox.

Policy and Advocacy

From the above we develop advice for Council and other relevant agencies on youth issues. We assist young people in representing their opinions. This occurs through some of the above programs, Youth Issues Forum, Council Reports etc. We are represented on: the Regional Youth Council, Local Government Youth Workers Group, police youth worker liaison group, teenage pregnancy worker groups etc.


We collect thorough data on the use and users of our services. Through support of research by other agencies and secondary analysis, we monitor youth needs and issues in Knox.

Contact Details

Knox City Council Youth Services

Eastgate South Building
511 Burwood Highway,
Wantirna South 3152.
Tel: 9298 8000.

Youth Information Centre (YIC)

Ground Level
2 Capital City Blvd,
Westfield Knox
Wantirna South 3152.
Tel: 9298 8469.

Facebook: Facebook page.
Email: Knox City Council Youth Services

Knox City Council Youth Services has a brochure in regards to it's programs and services for young people; programs and services for families, parents and carers; and services for schools, agencies and others advocating for young people. The brochure also gives information in regards to the YIC and also a diagrammatic location. This brochure can be accessed by clicking the link at the bottom of the page.

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