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Knox Youth Services Counselling

Counselling on a short-medium term basis is available for young people 10 - 25 years at Knox City Council Youth Services, as well as parent and family support.


Counselling as defined by Knox City Council Youth Services includes individual therapy, parent/family work, and therapeutic group work. There is an emphasis on short-term individual counselling with a limited capacity to provide extended support if required.

Knox City Council Youth Services does not have the capacity to provide crisis counselling. Please contact our Youth Resource Worker at the Youth Information Centre (YIC) who can assist by providing alternative referral options to other agencies in the area.

To make a referral to the Knox City Council Youth Services Counselling service

Knox City Council Youth Services provides free counselling service to young people 10 - 25 years who live, work, study or recreate in the City of Knox.

Young people seek support and counselling at various times in their lives for different issues, concerns and circumstances that arise. Counselling from Knox Youth Services is provided in a safe and confidential environment for the young person to be able to express their concerns, chat about their issues and access support.

If you are seeking a counsellor for a young person, or wanting to source information about our service or other agencies in the area that may be able to offer support and advice in regards to counselling options for the younger person, contact:

Youth Information Centre

  • Address Youth Information Centre, Westfield Knox, 2 Capital City Blvd, Wantirna South
  • Enquiries Youth Resource Worker on 9298 8469
  • Opening Hours 1pm - 5pm
  • Website Youth Information Centre

Counselling Options & Resources

Agency Phone Number Website
Anglicare Family Services:
Counselling, Family Support, Adult D&A counselling
9721 3688
headspace Knox 9801 60889873 4344
CityLife Community Care 9871 8900
health, disability, counselling and community mental health services across Australia.
1300 00 3224
Support Service for men with family or relationship concerns
1300 789 978
Men's referral Service:
Counselling, information & referral for men with violent behaviours
1800 065 973
9428 2899
Women's Information Referral Exchange (WIRE):
Information, support and referral
1300 134 130
Phone support for parents
13 22 89
Direct Line:
Drug & Alcohol 24 hour counselling, information & referral
1800 888 236
Kids Help Line
Anonymous, confidential & professional phone, web & email counselling
1800 551 800
Life Line (24hrs):
Crisis counselling & referral service
13 11 14
Suicide help line 13 11 14
1300 651 251
Safe Steps Family Violence Response Centre (24hrs):
Support, info & referral for women & children
1800 015 188
9928 9600
Child Protection Services:
To report a concern which as a serious impact on a child's immediate safety
1300 360 391
13 12 78
Gamblers Help East
Free confidential counselling & financial counselling services for people with gambling issues
1300 131 973
Eastern Centre Against Sexual Assault (ECASA):
Support for victims, survivors & non-offending family members
9870 7330
1800 806 292
Action Centre - Family Planning Victoria:
Information, education, counselling, medical services & referrals in sexual & reproductive health
9654 4766
1800RESPECT 24/7 1800 737 732
Opening Doors
Homeless Support 24/7
1800 825 955
Eastern Homeless Network
Uniting Harrison 90510 3000
Ambulance 000 or 112 (mobile)
Nurse on Call 24/7 1300 606 024
Gay & Lesbian Switchboard 1800 184 527
Rainbow Network 9479 8760
Minus 18
Family Planning Victoria 9257 0100 or 1800 013 952
Eastern Health (Mental Health 24/7) 1300 721 927

Where to go for material aid and food parcels

Knox City Council is the broker of emergency relief funding and funds specific agencies within Knox to deliver food parcels and vouchers to families and/or individuals in financial crisis. For more information and resources available, visit Knox Emergency Relief page.

Contact details for agencies that provide other local counselling and welfare services are provided on the downloadable file, 'Counselling and Welfare Services in Knox' in the link below.

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