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Knox home care services

Flexible Respite

What is Flexible Respite?

Carers need support too!

Flexible Respite aims to support and maintain care relationships between carers and clients, through providing quality respite care. This enables carers to take time away from the caring role to participate in their own social, family, personal or community activities. The carer may or may not be present during the delivery of this service.

Flexible Respite can involve an activity (e.g. reading, playing cards) with the client, or provide support to the client which the carer would usually provide (e.g. assistance with a meal). It may also include the worker undertaking light household tasks, such as folding laundry, to give the carer a break, provided that doing these tasks does not detract from the service being provided to the client.

Flexible Respite can also provide assistance with skill development and capacity-building.

We will create a care plan with you, which will ensure that everyone involved understands the purpose and support required during the respite period.

How to access our services

If you are over 65 years of age (over 50 years for Aboriginal and Torres Strait Islander people) please call the Australian Government My Aged Care Contact Centre on 1800 200 422 (Monday to Friday from 8 am to 8 pm and Saturday from 10 am to 2 pm) or visit

Translated information is also available on the My Aged Care website in Simplified Chinese, Traditional Chinese, Arabic, Croatian, Greek, Italian, Korean, Polish, Serbian, Spanish, Vietnamese, Dutch, German, Hindi, Hungarian, Maltese, Macedonian and Russian.

Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone Knox City Council on (03) 9298 8000.

If you are under 65 years of age (under 50 years for Aboriginal and Torres Strait Islander people) please visit In-Home Services for people under 65.

Helpful links

Our commitment to you

Information for clients: client rights and responsibilities, fees and accounts, service changes, our staff and volunteers, advocacy, compliments and complaints, and your privacy.

Other useful information for seniors: including regarding carers, transport assistance, elder abuse, disability, Aboriginal and Torres Strait Islanders, and Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) support.

Useful info for LGBTIQ+ seniors


This service is supported by the Australian Government Department of Health. Visit for more information.

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