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Elderly man walking up stairs

Home Modifications

Hand rail near toilet
Bathroom hand rail

What is the Home Modifications programme?

Based on the recommendation of an Occupational Therapist, modifications can be made to an eligible resident's home so that they can continue to live independently and safely.

Modifications aim to increase or maintain a person's functional independence so that they can continue to move safely about in their home. This could include:

  • grab rails in the shower and toilet
  • hand held showers
  • safety hinges
  • banister rails
  • ramps and step modifications
  • raising or lowering of chairs or other furniture.

How to access our services

If you are over 65 years of age (over 50 years for Aboriginal and Torres Strait Islander people) please call the Australian Government My Aged Care Contact Centre on 1800 200 422 (Monday to Friday from 8 am to 8 pm and Saturday from 10 am to 2 pm) or visit

Translated information is also available on the My Aged Care website in Simplified Chinese, Traditional Chinese, Arabic, Croatian, Greek, Italian, Korean, Polish, Serbian, Spanish, Vietnamese, Dutch, German, Hindi, Hungarian, Maltese, Macedonian and Russian.

Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone Knox City Council on (03) 9298 8000.

If you are under 65 years of age (under 50 years for Aboriginal and Torres Strait Islander people) please visit In-Home Services for people under 65.

Fees and accounts

Fees will be discussed with you before any service commences. A subsidised hourly rate for labour is based on the income of the household. A quote will be provided for your approval before work commences.

Helpful links

Our commitment to you

Information for clients: client rights and responsibilities, fees and accounts, service changes, our staff and volunteers, advocacy, compliments and complaints, and your privacy.

Other useful information for seniors: including regarding carers, transport assistance, elder abuse, disability, Aboriginal and Torres Strait Islanders, and Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) support.

Useful info for LGBTIQ+ seniors


This service is supported by the Australian Government Department of Health. Visit for more information.

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