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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to knox.vic.gov.au/coronavirus

Woman looking at paperwork while on the phone

Energy Saving Advice from Australian Energy Foundation (AEF)

Are you looking to reduce your gas and electricity bills? Council has partnered with the Australian Energy Foundation to provide you with free and trusted advice on how to effectively lower your energy consumption in your home or business.

Getting expert advice from their experienced energy advisors about improving energy efficiency, can help ease the financial pressure of rising energy costs, and lower your carbon footprint. They can also connect you to reliable suppliers in the industry.

You can get advice in a wide range of areas, including:

  • Solar Panels and Battery Storage
  • Insulation & Draught Proofing
  • LED Lighting
  • Hot Water Heat Pumps
  • Reverse Cycle Air Conditioners
  • Home Energy Assessments
  • Pool Pump Controllers
  • Window films

What's next

  • Contact their energy advisors for free advice by phone 1300 23 68 55 or email advice@aef.com.au
  • Request a quote for your home or business at aef.com.au
  • Find helpful energy saving tips and resources on their website

How David reduced his gas bill

As gas prices continue to rise, David was interested in installing a hot water heat pump to reduce his gas usage at home. Watch this video to hear David share how the Australian Energy Foundation helped him.

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