We have plans in place to prioritise the ongoing delivery of critical services for our most vulnerable residents. Some non-essential services may be reduced.
Bin collections
Bin collections are continuing as normal. To reduce the risk to our truck drivers from having to move bins, please put your bins out within easy reach, not behind parked cars or other obstructions. If in doubt, please put bins on your driveway.
Our hard waste service is in high demand and new bookings may be temporarily suspended from time to time to allow our crews to catch up.
Check hard waste status
Aged care services
Services to support older people to remain living independently at home, including meals on wheels, are continuing as normal. We are offering enhanced services during COVID-19 including shopping services and meals to those residents who would not normally require them. Shopping bus and on demand bus services have been increased to better provide transport options during COVID-19. All other outings and trips have been cancelled.
Child care and preschools
Our long day care services are continuing to operate. Families will be advised immediately if there is any change to this.
All facilities are cleaned after each session and educators are emphasising good hygiene with children and families. If your child is unwell please keep them at home.
The occasional care service at Knox Children and Family Centre (Wantirna South) is closed until further notice due to low attendances. While this service is closed families have the option of using the long day care service.
Maternal and Child Health
Face to face appointments are continuing for babies up to 4 months, with appropriate time limits, physical distancing and hygiene measures in place for the safety of children, families and nurses. Where appropriate, the discussion aspect of your consultation may be conducted via telehealth/telephone. Parents may select a telehealth/telephone consultation if they prefer.
Consultations for children aged 8 months to 3.5 years will be predominantly offered by telehealth/telephone.
Enquiries can be emailed to mch@knox.vic.gov.au
Read more on our Maternal and Child Health page.
Immunisations
Immunisation sessions are going. All immunisations will take place at the Knox Civic Centre until further notice.
knox.vic.gov.au/immunisationsSyringe disposal service
Our syringe container collection and disposal service is operating a limited service. We will deliver new containers to your home while our customer service counter is closed. To reduce the risk of infection of COVID-19, we will not collect full containers. Please store your full containers in a safe place for disposal at a later date.
Order a new container