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Thanks for your patience over the next few weeks while we clean up fallen trees after the recent storms. Find out more about free storm related waste drop offs at the Knox Transfer Station and extra bin collections.

Youth Information Centre

Knox Youth Services provides information, referral and support programs for young people aged 10 –25 years who live, work, study or connect in the City of Knox.

About the Centre

Workers at the Centre can provide information, support and individual assistance about:

  • family conflict
  • accommodation
  • drug and alcohol issues
  • relationships
  • sexual health
  • sexuality
  • employment and training.

Where appropriate, referrals are made to more specialised services.

The service is also available to parents, teachers, youth workers and others working on behalf of young people.

Our service also provides information on all the programs and services provided by Knox Youth Services including those operating from the Youth Information Centre and as well as counselling.

Visit the Centre

Knox Youth Services Information Centre is located at:

Knox City Shopping Centre
2 Capital City Boulevard
Ground Floor
Westfield, Wantirna South VIC 3152

Telephone: 9298 8469

The Centre is not open to the public at this time.

Knox City Shopping Centre is a bus transport interchange. Buses run from the nearest train station – Boronia Station on the Belgrave and Lilydale Line.

Other counselling and resources

You can also contact:

Agency Phone Number Website

Anglicare Family Services

Counselling, family support, adult drug and alcohol counselling

9721 3688

CityLife Community Care

9871 8900


Health, disability, counselling and community mental health services across Australia.

1300 00 3224


Support service for men with family or relationship concerns

1300 789 978

Men's Referral Service

Counselling, information & referral for men with violent behaviours

1800 065 973

9428 2899

Women's Information Referral Exchange (WIRE)

Information, support and referral

1300 134 130


Phone support for parents

13 22 89

Direct Line: Drug and Alcohol

24-hour counselling, information and referral

1800 888 236

Kids Help Line

Anonymous, confidential and professional phone, web and email counselling

1800 551 800

Life Line (24hrs)

Crisis counselling and referral service

13 11 14

Suicide help line

13 11 14

1300 651 251

Safe Steps Family Violence Response Centre

24-hour support, info and referral for women and children

1800 015 188

9928 9600

Child Protection Services

To report a concern which as a serious impact on a child's immediate safety

1300 360 391

13 12 78

Gamblers Help East

Free confidential counselling and financial counselling services for people with gambling issues

1300 131 973

Eastern Centre Against Sexual Assault (ECASA)

Support for victims, survivors and non-offending family members

9870 7330

1800 806 292

Action Centre - Family Planning Victoria

Information, education, counselling, medical services and referrals in sexual and reproductive health

9654 4766

1800RESPECT (24/7)

1800 737 732

Headspace Knox

9801 6088

Opening Doors Homeless support (24/7)


1800 825 955

Uniting Harrison

9051 3000


000 or 112 (mobile)


Nurse on Call (24/7)

1300 606 024


Gay and Lesbian Switchboard

1800 184 527

Rainbow Network

9479 8760

Minus 18

Family Planning Victoria

9257 0100

1800 013 952

Eastern Health (Mental Health 24/7)

1300 721 927

Material aid and food parcels

As part of emergency relief funding, Council funds specific agencies to deliver food parcels and vouchers to families and/or individuals in financial crisis within Knox.

Find out about emergency relief resources available to young people in Knox.


We encourage you to share any complaints, compliments or suggestions about Knox Youth Services.

Tell us how we're doing

Need help?

Email and we will get back to you.

Or call our Youth Services team on 9298 8000.

Our services


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