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- Christmas and New Year's opening hours 2022
There will be some changes to our opening hours during the Christmas and New Year holiday period.
Customer service
Our customer service centres will operate as per the following days and times:
Date | Customer Service counter |
Phone line |
---|---|---|
Friday 23 December 2022 From 3pm |
Closed | Out of Hours Service |
Monday 26 December 2022 |
Closed | Out of Hours Service |
Tuesday 27 December 2022 |
Closed | Out of Hours Service |
Wednesday 28 December 2022 |
Open | 8:30 am to 5 pm |
Thursday 29 December 2022 |
Open | 8:30 am to 5 pm |
Friday 30 December 2022 |
Open | 8:30 am to 5 pm |
Monday 2 January 2023 |
Closed | Out of Hours Service |
Tuesday 3 January 2023 |
Open | 8:30 am to 5 pm |
Calls to 9298 8000 outside of our operating hours will be automatically transferred to our out of hours service.
Online services
The following services will not be available from Saturday 24 December to Tuesday 27 December 2022 and Monday 3 January 2023:
- report a missed bin collection
- report a damaged bin
- report a stolen or missing bin
During the holiday period, you can still access many of our services online, including:
For all other online services, visit our pay / report / apply page.
Your household bins will be collected as normal over the holiday period, including on public holidays.
There will also be no change to your fortnightly bundled green waste collection service.
To confirm your collection days or check what you can put in your bins, visit our bin, rubbish and recycling page.
Hard rubbish collection
No hard rubbish will be collected in the week between Christmas and New Year due to public holidays.
The last collection day for this year will be Friday 23 December 2022.
The first hard rubbish collection day for 2023 will be Tuesday 3 January.
Hard rubbish collection bookings
You can still book a hard rubbish collection online during the 2022 Christmas and New Year period.
The Knox Transfer Station and Recycling Facility is open every day except Christmas Day (Sunday 25 December 2022).
To find out about opening hours, what you can and can't drop off, and fees that apply, visit the Knox Transfer Station website.
The following centres are closed from Sunday 18 December and will reopen Monday 9 January 2023:
The following centres are closed from Friday 23 December and will reopen Monday 16 January 2023:
Knox Leisureworks and Waterford Valley Golf Course will be operating reduced hours. Please refer to their websites for further information.
Knox Skate and BMX Park remains open over the holiday period.
Knox Athletics Track is closed on public holidays only.
Our maternal child health services are operating a reduced service over the holiday period. Council will prioritise appointments for younger babies over this time.
To make an appointment, visit our Maternal and Child Health page.
If you need immediate support, information or advice from a qualified maternal and child health nurse, you can contact the 24-hour Maternal and Child Health hotline on 13 22 29. This service is available 24 hours a day, 7 days a week.
Visit the Eastern Regional Libraries website for opening hours of the libraries in Knox.
For further information, please see our Contact Council page or call 9298 8000.
Wishing you a very Merry Christmas and best wishes for 2023.
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