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Extending support for ratepayers

Interest will not be charged on late rates payments and charges until 31 March 2022, in a move to further support households and businesses facing hardship.

Knox City Council Mayor, Cr Lisa Cooper said the social and financial upheaval caused by the pandemic and ongoing restrictions continues to have an impact on locals.

“We know that more of our community faced financial hardship last year than ever before. In response, we put additional measures in place to provide flexibility and support for those in need of assistance,” said Cr Cooper.

“As restrictions continue and many households and businesses face ongoing challenges, we know the arrival of a rates notice is awful timing for some in our community.

“That’s why we’re extending these measures to reduce the pressure on ratepayers in need, while ensuring we still have the funds needed to provide other critical services and support for the community.”

Annual rates notices will be delivered in the coming weeks. In addition to waiving interest on late payments, payment arrangements and interest free periods are available to all categories of ratepayers and payment plans of more than 12 months can be offered.

To further support businesses, Council will also waive trading permit fees for outdoor dining and signage until the end of August 2022.

These steps aim to provide those in need with more time to pay and peace of mind that late payments won’t create greater challenges.

Any individual or business that has or will experience a loss of employment, reduced income or decrease in revenue because of COVID-19 can apply for a payment plan. More information is available on our Rates page or by calling 9298 8000.

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