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Keep your pets safe

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Last year we safely reunited 419 lost cats and dogs with their owners using pet registration details. Keep your pets safe and check that your details are up to date when you renew your pet registration.

Pet registration and microchipping cats and dogs are important requirements for all pet owners. If your pet gets lost or wanders away, registration will make it easier for us to reunite your pet with you.

When we are unable to reunite a pet due to un-registration we will take the pet to Animal Aid, our animal pound. Sadly, there is a high percentage of lost cats and dogs that do not get reunited with their owners. Only 10 per cent of lost cats, and 75 per cent of lost dogs get reunited. We highly encourage pet owners to register and microchip their pets to help ensure lost pets can be reunited safely and quickly with their owners.

Pet registration also supports a range of community facilities and services, including:

  • 24/7 after hours animal collection and urgent response service
  • investigation into animal cruelty and dog attack reports
  • responding to animal related customer requests (in 2021, we responded to 4,710 requests)
  • free trip home for registered pets when they get lost the first time
  • dog play parks
  • discounted desexing voucher scheme for concession cardholders

Pet registration renewals are due 10 April each year. You can check or update your details by visiting our Register my pet or renew registration webpage, or phone 9298 8000.

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