Find my bin day
Put your bundled branches and containers out by 6 am on your collection day. Collections take place on your usual collection day, including public holidays. Return your containers to your property within 24 hours of collection.
How to put your bundled branches out
Tied up
Tie bundles with natural twine or string available from hardware stores. Work Safe regulations mean that branches must be bundled and tied for safe collection. We will not collect untied bundles.
Bundles must:
- measure no more than 30cm in diameter
- measure no more than 1.5m in length
- weigh no more than 30kg.
In containers
You can put your green waste in your own container as long as it:
- is a rigid container
- holds less than 55 litres
- weighs less than 30kg
- is not any type of bag, including collapsible or stand-up bags
- is not a wheelie bin
- does not contain food scraps.
We return your green waste containers to your nature strip after collection.
Items we don't collect
- Timber
- Stumps, roots or soil
- Untied small branches
- Large tree limbs (over 10cm in diameter or longer than 30cm)
- Branches with nails or wire
Missed collections
Please contact us within a week of your allocated collection week if your hard rubbish is not collected.
Need help?
Contact us and we will get back to you.
Or call our Customer Service team on 9298 8000.
