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Hard Rubbish

Hard Waste

Organising a hard waste collection

There are times when we need to dispose of items that aren’t considered general rubbish. These items are often larger, still in good condition, or can be reused or recycled.

Where items can’t be donated to charity or recycled, Council provides a range of options for you to dispose of these goods.

We have weekly collections of hard rubbish, and below are some guidelines about what can and can’t be included in a hard waste collection.


Bookings lodged on a Monday, Tuesday or Wednesday will be collected the next week.
Bookings lodged on a Thursday, Friday, Saturday or Sunday will be collected the week after.

All Knox residents are able to book two (2) hard waste collections each financial year.

Book a hard waste collection

We are now collecting hard waste without using booking stickers. Please be assured your hard waste will be collected without the sticker being on your pile.

Download our list of collectible hard waste items (PDF)


What you CAN put out for collection

  • Home appliances and whitegoods (doors removed for safety)
  • Empty paint tins, drums and tanks with lids removed
  • Roofing iron and guttering (max 1.5m long)
  • Metal tools and equipment
  • Furniture
  • Carpet - rolled and tied (max 1.5m long)
  • Mattresses and bed bases (limit of 2 total)
  • Pottery and ceramics
  • Sheet glass -securely wrapped and labelled for safety
  • Timber (max 10 pieces, max 1.5m long & max 30kg in weight)
  • Tree stumps (max 1.5m long & 30kg in weight)

What you CAN'T put out for collection

  • building, demolition or renovation materials
  • asbestos, oil, paint, batteries, liquids, chemical or hazardous waste
  • gas bottles, fuel containers, Gyprock, cement sheet or plaster
  • soil, bricks, concrete, sand, dirt, rubble or roof or ceramic tiles
  • gates, fencing, trellis or pallets
  • tyres, or car parts of any kind
  • green waste, except tree stumps (max 1.5m long and 30kg in weight)
  • household rubbish or recyclables
  • commercial waste

Frequently Asked Questions: Hard Waste

How many hard waste collections can I have?


All Knox residents are able to book two (2) hard waste collections each financial year.

Can I book in person or over the phone?


Yes. Visit us at 511 Burwood Highway, or call us on 9298 8000 during office hours (9am – 5pm Mon – Fri).

If I book Thursday or Friday (after midnight Wednesday), when will my items be collected?


These items will be collected the week after next.

Can I change or cancel my booking?


Not at this time.

Where do I put my hard waste for collection?


Put your hard waste in a neat pile the weekend before your collection week. If it is not out in time, then you will miss your collection and have to order a second one. For most residents, the collection point will be the nature strip directly outside your property.

How can I dispose of items NOT accepted by hard waste collection?


  • Bricks, rubble, concrete, engine oil, car batteries, car parts, tyres, and paint can be taken to the Knox Transfer Station and Recycling Facility.
  • Other waste centres may also be an option.

How big can my items be?


With the exception of mattresses and whitegoods, you must not put out anything that weighs more than 30kg and no longer than 1.5m

What if my collection was missed?


Please contact us within a week of your allocated collection week.

The collection truck only took some of my collection


Your hard waste will be collected using different collection trucks during your allocated week.
Any uncollected material must be removed after the allocated collection week within seven days - it is illegal to have hard waste on the naturestrip without a booking for collection.

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