How many hard waste collections can I have?
All Knox residents are able to book two (2) hard waste collections each financial year.
Can I book in person or over the phone?
Yes. Visit us at 511 Burwood Highway, or call us on 9298 8000 during office hours (9am – 5pm Mon – Fri).
If I book Thursday or Friday (after midnight Wednesday), when will my items be collected?
These items will be collected the week after next.
Can I change or cancel my booking?
Not at this time.
Where do I put my hard waste for collection?
Put your hard waste in a neat pile the weekend before your collection week. If it is not out in time, then you will miss your collection and have to order a second one. For most residents, the collection point will be the nature strip directly outside your property.
How can I dispose of items NOT accepted by hard waste collection?
- Bricks, rubble, concrete, engine oil, car batteries, car parts, tyres, and paint can be taken to the Knox Transfer Station and Recycling Facility.
- Other waste centres may also be an option.
How big can my items be?
With the exception of mattresses and whitegoods, you must not put out anything that weighs more than 30kg and no longer than 1.5m
What if my collection was missed?
Please contact us within a week of your allocated collection week.
The collection truck only took some of my collection
Your hard waste will be collected using different collection trucks during your allocated week.
Any uncollected material must be removed after the allocated collection week within seven days - it is illegal to have hard waste on the naturestrip without a booking for collection.