Information for Pet Owners

A Community Laws Officer is available 24 hours a day, 7 days a week for emergency situations only.

Contact the Council Office on 9298 8000 to report one of the following:

All other calls should be directed to Customer Service the next business day.

If you have lost a pet, please contact our pound provider at Victorian Animal Aid Trust on 9739 0300. All cats and dogs collected by Council will be taken here.

Also have a look at Council's Facebook page which is dedicated to reuniting owners with their pets at Lost Animals in Knox and add some details.

Council will make every effort to re-unite a registered cat and dog with its owner during opening hours. Council also offers a re-unite service over the phone up to 9pm, 7 days a week, for registered animals wearing a current Knox registration tag. Please ensure that your contact details are up to date.

All unregistered cats and dogs will be taken to our pound at Victorian Animal Aid Trust.

Cats and Dogs collected by council during working hours will be checked for a microchip and council registration tag. Registered cats and dogs will, where possible be re-united with the owners. Unregistered animals will be taken to council's pound.

If a dog or cat is collected after-hours, including weekends and public holidays, it will be collected by Council’s after-hours animal collection contractor and taken to the pound, where it will be housed overnight.

Once an animal is at the pound, pound staff will look to identify the animal through its council registration tag, microchip number or name tag if its wearing one and then make every effort to trace the animals owner so that it can be reunited.

A pound release fee applies to every animal that is taken to the pound. This is a council fee that is set by council and collected by the pound on our behalf. There may also be infringements issued to the owners of animals taken to the pound.

Image: Tertia & Nick’s puppy - Maynard James K9 – Knox community members.