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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to

Children and Families

We offer support for children and families from birth to school transition (ages 0-6 years).
We provide choices for families that give the right support at the right time.

See what Council is working towards for children and families in Knox in our Key Life Stages Plan 2017-21.

COVID-19 Information

Family Fact Sheet - COVID-19 July 2020 Update

For further information regarding Council Services impacted by Covid-19, refer to our Coronavirus (COVID-19) page

2020 Review of Disability Standards for Education

The Department of Education, Skills and Employment (DESE) is evaluating how well the Disability Discrimination Act 1992 is known and applied in early childhood education and care services. Feedback from families, carers, educators and advocates of the early years sector are encouraged to submit feedback regarding their experiences, views and improvement ideas via the Respond to early childhood questionnaire. Responses are open until Friday 25 September 2020.

For further information, please refer to DESE website.

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