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Facilities Closed

Knox City Council has closed many of its public facilities to help prevent the spread of Coronavirus (COVID-19) within the community. This includes the Civic Centre Customer Service Counter. More information

A Maternal Child Health nurse greeting a parent to a MCH centre

Maternal and Child Health



The Knox Maternal & Child Health Service is a free, confidential service providing child health and developmental checks, information, advice and support to families with young children from birth until 6 years of age.

In addition to general nurse and midwife qualifications, our Maternal and Child Health nurses have completed further studies in family, child and community health. Your nurse’s knowledge and skills are continually updated to ensure the parenting and child health information and advice provided to you is up to date.

Book online for Breastfeeding and Sleep Settling Appointments in 2020

Knox City Council has moved to an online booking system for all Breastfeeding and Sleep Settling appointments.

Book a Breastfeeding Appointment Book a Sleep Settling Appointment

Please refer to our Frequently Asked Questions for common questions on using the booking system.

Maternal and Child Health during COVID-19

MCH appointment update as at 13 July

We’ve changed how we provide our service to you during the COVID-19 pandemic in order to protect families and staff.

From July 13, the MCH service will offer alternative modes of Maternal and Child Health appointments depending on child’s age and centre capacity.

• Initial contact will be via a telephone consultation instead of at-home Face to face appointments will be offered for small infants 2 weeks to 4 months at MCH centres. These are limited to 15 minutes. The baby will undergo a physical assessment and be weighed. Face to face consultations are limited to one parent and one child where possible. The discussion aspect of the MCH consultation may be conducted via telehealth/phone or with DHHS social distancing recommendations to ensure the parent and the nurse’s concerns are addressed. Parents with a 0-4month old baby may select a telehealth/telephone consultation instead of face to face if they prefer.

• Consultations for children aged 8 months to 3.5 years will be predominantly offered by telehealth/telephone. Please read all SMS communications from Knox MCH as these will indicate what appointment type has been booked.

All centre based appointments will be scheduled to allow for temperature taking and cleaning.

Please do not attend your appointment if you or a family member is unwell, if you are awaiting COVID-19 test results or if you have been in contact with a confirmed case of COVID-19. Please call 92988741 or email mch@knox.vic.gov.au to reschedule your appointment.

Starting solids
A presentation will be sent to families of babies around 4 months of age.
View the presentation below

Programs postponed
Most face to face programs have been postponed. This includes infant nutrition drop-in sessions, 4-6 month infant nutrition group sessions and ‘Settling In’ sessions.

Contact us
For more information please email: mch@knox.vic.gov.au

Additional parenting resources


MCH line (24 hours) ph 13 22 29
Australian Breastfeeding Association (24 hours) ph 1800 686 268

Tummy Time
Why supervised tummy playtime is important for babies

Babies and Sleep
Typical sleep behaviour – babies 3 to 6 months
Preventing sleep concerns (7) – babies 0 to 6 months
Safe sleeping
Dangers of Co-sleeping
Safe wrapping

Australian Breast Feeding Association
breastfeeding.asn.au

Raising Children Network
Newborns/breastfeeding bottle feeding

Perinatal Anxiety and Depression
panda.org.au

Make an Appointment or Enquiry

During COVID-19 Appointment Changes:

Appointments are being conducted via telehealth conference or phone at designated key ages and stages, and online resources appropriate to your child’s age are being provided via email


For information about our services or to make an appointment or to cancel an existing appointment please call 9298 8741 from Monday to Friday 9:00am to 12:30pm or alternatively email us at mch@knox.vic.gov.au please remember to include your child's name, date of birth and any details regarding the appointment.

You will receive a response to phone messages or emails within one (1) business day.

  • 2 weeks
  • 4 weeks
  • 8 weeks
  • 4 months
  • 8 months
  • 12 months
  • 18 months
  • 2 years
  • 3.5 years

When should my child see the Maternal & Child Health Nurse?

It is important to have your child checked by the Maternal & Child Health Nurse at the following key ages and stages:

How do we see a Maternal & Child Health Nurse?

If you have a newborn:


When your baby is born the hospital will advise council’s Maternal and Child Health service of the birth. Program support staff will phone you to arrange the date and time of the first appointment. This usually takes place in your own home. Ongoing support is available through our Maternal & Child Health Centres.

If you have moved into the area:


If you have recently moved to the City of Knox from overseas or elsewhere in Australia and have children less than 4 years of age, contact Maternal & Child Health directly on 9298 8741 Monday to Friday, 9:00am to 12:30pm.

What information does a Maternal & Child Health Nurse provide?

At your Maternal and Child Health Centre you will be provided with:

  • regular child health and developmental assessments
  • screening and referral to additional services if required

Infant Nutrition Video

You will also receive information about a range of parenting topics and issues, including:

  • breastfeeding (lactation consultants available for further support) and bottle feeding - for further breastfeeding support
  • sleep and settling
  • mother's health and wellbeing including postnatal depression
  • family planning
  • immunisation
  • play and safety
  • managing your child's behaviour
  • playgroups, child care options and preschool
  • support with family issues including family violence and relationships
  • first time parent groups
  • infant and toddler nutrition

Find your nearest Maternal & Child Health Centre

Browse our map of Maternal Child Health centres in Knox or find the address in the table below.

Venue Address Suburb
Billoo Park 40 Birchfield Crescent Wantirna
Forest Road Cnr. Forest Road & Stockton Avenue Ferntree Gully
Knox Children and Family Centre - Bayswater 41 Phyllis Street Bayswater
Knox Children and Family Centre - Wantirna 81 Argyle Way Wantirna South
Knoxfield 81 Anne Road Knoxfield
Liberty 77 Liberty Avenue Rowville
Murrindal 100 Murrindal Drive Rowville
Marie Chandler Park Crescent Boronia
Wattleview 17 Fuchsia Street Ferntree Gully

Maternal and Child Health 24 hour Line - 13 22 29

Qualified Maternal and Child Health nurses provide information, support and advice to Victorian families with children from birth to school age (5 years old), 24 hours a day, 7 days a week. Phone: 13 22 29

What if I need extra support?

The Knox Early Parenting Centre assists families who are in need of more intensive support within their home environment. This includes:

  • Day Stay (Sleep Settling)
  • Sleep settling talks for parents
  • Post Natal Depression (PND) Support Group
  • Enhanced Maternal and Child Health Service.

For more information about these services please telephone your Maternal and Child Health Centre by calling 9298 8741.

There are also a range of services provided by other organisations, these can be found in our Parent Information - Help and Advice page.

Parent Information Sessions - Sleep and Settling

Settling babies and children into sleeping patterns that suit the families routine can be a challenge. The Maternal & Child Health Service provides information and strategies for families. "Settling In" and "Getting to Know your Baby" Information Sessions are held monthly. Please contact your nurse or the central booking line on 9298 8741.

For further sleep and settling support and/or information contact the following:

Parenting Groups

First time parent groups


First time parent groups are for parents with new babies.

A range of parenting topics are discussed at the sessions, which are held once a week, for six weeks. An invitation will be sent to you. Please contact your MCH nurse for more information or if you have not received an invitation.

Post Natal Depression Support Group


In partnership with the Knox Community Health Service this group offers support to women and their families experiencing Post Natal Depression.

For more information please contact your Maternal and Child Health Nurse on 9298 8741.

Knox Young Parents Group


The Knox Young Parents Group is a program that offers support, information, activities and guest speakers.
The group is for parents under the age of 25 with a baby under 12 months.
For more information, or to join the group, contact Michelle Pascoe, Community Youth Worker, Knox City Council Youth Services on 9298 8311 or email
michelle.pascoe@knox.vic.gov.au

Playgroups

Playgroups operate within the Knox Maternal and Child Health Centres for children aged birth to preschool age. View our Knox Playgroups page for more information.

  • Learn some strategies to help your child's early learning.
  • Meet other parents and carers.
  • Give your child a chance to enjoy playing with other children.

'Smalltalk' Supported Playgroups

Knox City Council operates weekly Supported Playgroups during school terms to eligible families with babies and children birth to five years of age.

Supported Playgroups deliver the Smalltalk Program by a trained facilitator, are free of cost to attend and a healthy morning tea is provided.

Who can attend?


To be eligible to enrol in a Supported Playgroup, a household family member must hold a Health Care Card or equivalent and have a child/ren from birth up to five years of age.

Bookings 


If you are interested in attending a Knox Supported Playgroup, please contact 9298 8348 or play@knox.vic.gov.au

Toy Libraries

Knox and District Toy Library operates like a book library and caters for children from babies to 6 years old. We have a variety of toys, puzzles and games appropriate to their stage of development.

Address: Rosa Benedikt Centre, 11-13 Gerda Street, Scoresby VIC 3179. Google Map
Time: Every Friday and Saturday 10am-12pm except for public holiday weekends.
Phone: 0424 265 790
Website: knoxtoylibrary.org.au

Immunisation

Immunisation is a free service provided by the City of Knox to protect the health and wellbeing of your children. Immunisation not only protects your child from serious diseases, but also other children in the community. Council runs a number of public immunisation sessions every month at a range of local community centres.

How do I get my child immunised?

'No Jab No Play' Early Years Services Immunisations & Enrolment

Our service commitment

Knox City Council is committed to providing the very best service possible to you and your family. Client satisfaction surveys are conducted on a regular basis, but your feedback on how you have found the service is welcome any time. You can either complete a client feedback form, available in centre waiting rooms or phone the Maternal and Child Health Coordinator on 9298 8309.

All of your personal information is treated in confidence and in accordance with the Information Privacy Act 2000 and the Health Records Act 2001.

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