Shopping trolleys that are not returned to the retailer are considered litter.
Why report abandoned trolleys:
Abandoned shopping trolleys can:
- be a hazard to pedestrians and road users
- harm the environment if they end up in drains and waterways
- look unsightly in our parks and reserves.
You may be fined for leaving a shopping trolley on a road, Council land, or in a Council-owned carpark outside a designated trolley area.
Retailers usually collect reported trolleys within 24 to 72 hours.
How to report retailer trolleys
Report abandoned trolleys in public places to the relevant retailer:
| Store | Website | Phone |
|---|---|---|
| Big W | Report a trolley - Trolley Tracker | 1800 641 497 |
| Dan Murphy's | Report a trolley - Trolley Tracker | 1800 641 497 |
| Woolworths | Report a trolley - Trolley Tracker | 1800 641 497 |
| Coles | Coles online | 1800 876 553 |
| First Choice | Coles online | 1800 876 553 |
| Kmart | Coles online | 1800 876 553 |
| Target | Coles online | 1800 163 900 |
| Officeworks | Coles online | 1300 633 423 |
| Bunnings | Contact us - Bunnings Australia | 1300 554 777 |
| Aldi | Report ALDI's lost trolley's or catalogues | 132 534 |
| IGA | Contact local IGA store |
When to report trolleys to Council
Only report abandoned shopping trolleys to Council if you find:
- a trolley belonging to a retailer not listed above
- an unbranded trolley in a public place
- an abandoned trolley that contains dumped rubbish
To report an abandoned trolley to Council:
- contact us online
- call us on 9282 8000
