Knox Your City
Skip Links
Visit facebook.com/KnoxcouncilVisit twitter.com/knoxccVisit youtube.com/knoxccVisit our LinkedIn pageContact Knox City Council

Facilities Closed

Knox City Council has closed many of its public facilities to help prevent the spread of Coronavirus (COVID-19) within the community. This includes the Civic Centre Customer Service Counter. More information

Infringements

Issuing an Infringement Notice

Council issues infringement notices for a number of offences under various legislation.

The Infringements Act 2006 states:

An infringement notice for an infringement offence may be served on a person -

  • (a) by delivering it personally to the person; or
  • (b) by sending it by post addressed to the person at the person's last known place of residence or business; or
  • (c) if a vehicle is involved in the alleged commission of the offence, by affixing or placing the notice on that vehicle in a conspicuous manner; or
  • (d) in any other manner not specified in paragraphs (a) to (c) if the Act or other instrument which establishes the infringement offence or any other Act or other instrument provides for any other manner of service.

Paying your infringements

It is important to pay your infringements by the due date on the infringement notice. If you fail to make payment by the due date, you’ll receive a Penalty Reminder Notice and additional costs will be added to your fine.

Payment Options

Online


Payments can be made online by credit card via our Payments page.

Phone


Pay by Visa or Mastercard on 1300 668 153, option 3

Mail


Send cheque or money order to:
Knox City Council
511 Burwood Highway,
Wantirna South VIC 3152.

Ensure that you write your infringement notice number on back of cheque/money order. Payment is not deemed to be made until the cheque is cleared.

In Person


Present your infringement notice to:
Civic Centre
Knox City Council
511 Burwood Highway,
Wantirna South VIC 3152

Please note that payments by Visa or Mastercard will incur a surcharge.

View your parking infringement online

You can view your parking infringement details online including any photos that may have been taken. You will need your infringement notice number and vehicle registration number. This information can help you decide on what action to take to resolve your fine.

View your parking fine

Requesting a Review of an Infringement

You may be able to request a review of your infringement notice. Visit our Requesting a Review of an Infringement page for more information.

Nominating Another Driver

If you were not in possession or control of your vehicle at the time of the offence, you can apply to nominate another driver. To nominate, the infringement must be in your name or you must be the registered owner of the vehicle.

If your nomination is successful, the fine will be sent to the nominated other driver.

Driver Nomination

Driver Unknown or Incorrect Nomination

If you do not know and cannot identify the person who was in possession of your vehicle at the time of the offence then please follow the below link to complete the relevant form. Council will advise you if your application if successful. This does not apply where the offence involves a taxi-cab.

Please note that sufficient evidence will be required to explain why you can not identify the driver of the vehicle (and supporting material where available) in order to verify your claims.

Unknown Driver Nomination


If you have been nominated by someone for being in possession or in control of their vehicle, but believe that you have been incorrectly nominated and reject the nomination you will need to follow the below link to complete the relevant form.

Please note that sufficient evidence will be required (and supporting material where available) in order to verify your claims as to why the nomination should not apply.

Incorrect Nomination

Vehicle or Plates Sold or Stolen

If at the time of the offence you no longer owned the vehicle, or if the motor vehicle or number plates were stolen you will need to complete the following form. You will need to include with your request sufficient information (and supporting material where available) in order support your claims.

Sold or Stolen Vehicle/Plates

Elect to go to court

The Infringements Act 2006 provides for a person who has received an infringement notice to elect to have the matter heard in Court.

Please note that additional costs may apply if there is a subsequent finding of guilt by the Court. Prior to having the matter heard in Court it is recommended that you request an internal review of the infringement .

If you want to have your case heard in Court, a written request needs to be provided to Council be following the below link:

Elect to go to Court

Payment Plans

A person, not including a corporation, may be eligible for a payment plan under Section 46 of the Infringements Act 2006.

A person will be entitled to a payment plan if they are in receipt of any one of the following:

  • a Commonwealth Government (Centrelink) Pensioner Concession Card;
  • a Department of Veterans’ Affairs Pensioner Concession Card or Gold Card; or
  • a Centrelink Health Care Card (all types including non-means tested); or
  • a Work and Development Permit (WDP)

If you are not the recipient of one of the above concessions but can demonstrate financial hardship then you my be able to request an extension of time to pay your infringement.

To request a payment plan or extension of time, you will need to provide any supporting documentation and complete the online payment plan/extension form or forward your request in writing to Att: Infringement Payment Plan – City Safety and Health, Knox City Council, 511 Burwood Highway, Wantirna South Vic 3152, before the expiration of the due date on the Notice, or costs may be added.

You may also be eligible to apply to the Director, Fines Victoria for a payment arrangement to pay a fine or multiple fines. Contact Fines Victoria on 1300 369 819 for further information.

Alcohol Options Program

If a notice has been issued for an alcohol-related offence the recipient has two options.

The recipient of the notice may:

  • Pay the penalty within 28 days of this notice; OR
  • Make and attend an appointment with ONE of the following alcohol and drug agencies within 28 days of the notice.

When telephoning to make an appointment please inform the agency that you are making contact under the “Alcohol Options Program”. When you make and attend a free and confidential appointment with one of these services the infringement notice will be immediately withdrawn, upon confirmation of attendance, and you will not be required to pay the penalty. All appointments are with qualified Alcohol and Drug Workers and will generally last between 30-60 minutes. During this time you will receive information on harm minimisation and support services available.

The “Alcohol Options Project” is designed to reduce alcohol-related harm within our community.

This diversion initiative is a partnership between Knox City Council, Victoria Police Boronia, Knox and Rowville and the following Alcohol and Drug agencies: Anglicare Agendas, Eastern Drug and Alcohol Service (EDAS) and the Knox Community Health Service.

Download the Knox Alcohol Options brochure for more information.

  • Agendas – Bayswater 9721 3688 (all ages)
  • Eastern Drug and Alcohol Service – Wantirna South 1300 650 705 (12 –21 year olds)
  • Knox Community Health Service – Ferntree Gully 9757 6200 (all ages)

Knox City Council may disclose personal information to VicRoads for the purposes of pursuing an infringement, prosecution or investigating any other offence. It should also be noted that VicRoads may disclose personal information to Knox City Council as part of that infringement, prosecution or any other offence.


Powered by