Infringement notices

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An infringement notice is a penalty for breaking the law. Council issues infringement notices for a number of offences under various legislation.

How an infringement notice is served

We can serve an infringement notice by:

delivering it to you in person
sending it to you by post at your last known place of residence or business
by fixing or placing the notice on your vehicle in a conspicuous manner (if your vehicle was involved in the alleged offence).

Non-payment of infringements

It is important to pay your infringements by the due date on the infringement notice.

If you fail to make payment by the due date, you’ll receive a Penalty Reminder Notice and additional costs will be added to your fine.

Paying your infringement notice

There are many options to pay your fine:

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Online

Payments can be made online by credit card via our payments page.

Phone

Pay by Visa or Mastercard on 1300 668 153.

Post

Send cheque or money order to:

Knox City Council
511 Burwood Highway,
Wantirna South VIC 3152.

Ensure that you write your infringement notice number on back of cheque/money order.

Payment is not made until the cheque is cleared.

In person

Present your infringement notice to:

Knox City Council Civic Centre
511 Burwood Highway,
Wantirna South VIC 3152

Please note that payments by Visa or Mastercard incur a surcharge.

Payment plans or extensions

You may be eligible to pay under a payment plan if you have a:

Commonwealth Government (Centrelink) Pensioner Concession Card
Department of Veterans’ Affairs Pensioner Concession Card or Gold Card
Centrelink Health Care Card (all types including non-means tested)
Work and Development Permit.

If you do not have any of these concessions but can demonstrate financial hardship then you may be able to ask for an extension of time to pay your infringement.

To ask for a payment plan or extension of time, you need to provide supporting documentation and:

complete the online payment plan/extension form, or
forward your request in writing to:

Infringement Payment Plan – City Safety and Health

Knox City Council
511 Burwood Highway,
Wantirna South VIC 3152.

You need to do this before the due date on the notice, or costs may be added.

You may also be eligible to apply to the Director, Fines Victoria for a payment arrangement to pay a fine or multiple fines. Contact Fines Victoria on 1300 369 819 for further information.

Request a review

You may request for your infringement notice to be reviewed if:

you believe you've been unfairly issued a fine
there is a valid reason why your fine should be withdrawn

Your personal information

Knox City Council may disclose your personal information to VicRoads:

for the purposes of pursuing an infringement, prosecution or investigating any other offence, and/or
as part of that infringement, prosecution or any other offence.

Types of infringements

For more information on different types of infringements, see:

Or call our Customer Service team on 9298 8000.