You need to enable JavaScript to run this app.
Skip to the main content

Support services

Knox City Council will not tolerate racial or cultural abuse against you or your family. There are services to protect our multicultural community, including mental health services.

If you've experienced racism

If someone discriminates against you, you can complain. The Victorian Equal Opportunity and Human Rights Commission will investigate. You, or someone on your behalf, can lodge a complaint by:

You can make a complaint in any language.

Serious incidents

Serious racial or cultural abuse should be immediately reported. This protects you and others from future attacks.

Report it to Victoria Police.

If you are in immediate danger call Triple Zero (000).

Mental health support

There are services to support your mental health. These can help with:

  • mental health
  • stress or anxiety
  • loneliness or low moods
  • suicidal thoughts

The below services are available 24 hours a day. They cover all areas, including coronavirus support.

If you need immediate help call Triple Zero (000).


Lifeline provides crisis support and suicide prevention services.

Phone 13 11 14.

Beyond Blue

Beyond Blue delivers mental health support and information.

Phone 1300 224 636.

Kids Helpline

Kids Helpline offers private counselling for young people aged 5 to 25.

Phone 1800 551 800.


MensLine offers help, support, referrals and counselling services for men.

Phone 1300 789 978.

Suicide Call Back Service

Suicide Call Back Service provides counselling to people affected by suicide.

Phone 1300 659 467.

Coronavirus Mental Wellbeing Support Line

Coronavirus Mental Wellbeing Support Line supports mental wellbeing during coronavirus.

Phone 1800 512 348.

Head to Health

Head to Health has information on coronavirus mental health services.

Find professional support services.

Family and domestic violence services

The following services are there to protect you and your family.

If you are in immediate danger

Victoria Police will help with sudden risks of domestic or family violence.

If you are in immediate danger call Triple Zero (000).

safe steps

safe steps is a 24-hour family violence response line (who can also suggest places to stay).

Phone 1800 015 188.


1800RESPECT is a confidential counselling and interpreting service for people who have been impacted by sexual assault, domestic or family violence and abuse.

Phone 1800 737 732.


InTouch is the Multicultural Centre Against Family Violence.

Phone 1800 755 988.


WithRespect is a specialist LGBTIQ family violence service.

Phone 1800 LGBTIQ or 1800 542 847.

Men's Referral Service

Men’s Referral Service is a counselling, advice and support hotline for men.

Phone 1300 766 491.

Need help?

Contact us and we will get back to you.

Or call our Multicultural Communities Officer on 9298 8000.


Our Council


Stay up to date with our newsletter

subscribe icon