About the policy
The policy sets out the details of the assistance available for residents currently experiencing, or at risk of experiencing, financial hardship.
This includes the criteria for payment assistance to be considered for:
- payment arrangements
- interest relief
- deferment of rates and charges.
Rates payment plan
You can apply for a rates payment plan online.
Contact us and we will get back to you.
Or call our Coordinator of Rates and Valuations on 9298 8000.