Our community vision
Knox: where we connect with our people and our environment, ensuring they are safe, supported and have every opportunity to thrive.
View our Council and Health and Wellbeing Plan 2025 - 2029
Our values
Our values are the foundations to our success and culture at Knox. They represent what we stand for, they inspire us to bring our whole selves to work, and they create a shared understanding to align the way we work with our vision and purpose.
- Make a difference daily
- Inspire and facilitate success
- Think big, act bold
- Do what is right (not what is easy)
Organisation strategy
The Organisation Strategy is a four-year plan that guides how we work together to deliver on our commitments to the community. It helps us set priorities and achieve consistent outcomes for our community and our people.
The strategy brings together five themes. These themes provide a simple framework to help us focus on what matters most. Together, we will deliver strong outcomes for the community by being:
Customer centric
We put customers at the centre of everything we do.
People focused
We connect and empower each other to grow, excel and be safe.
Financially sustainable
We plan and manage our resources responsibly.
Change ready
We are informed, adaptive and challenge the norm.
Outcomes driven
We deliver on meaningful, realistic goals and celebrate success.
Need help?
Contact us and we will get back to you.
Or call our Customer Service department on 9298 8000.