Creating a more accessible and connected Knox
The Knox Mobility and Access Action Plan 2025–2036 sets out our 10‑year roadmap to make it easier, safer and more comfortable for people of all abilities to move around our city. The plan focuses on improving pathways, accessible parking, crossings, signage, and public amenities—guided by strong community input and detailed access audits.
This work supports our long‑term vision for Knox as a place where everyone can get to the people, services and destinations that matter most.
Why this plan matters
Knox has a diverse and ageing population, and many residents experience mobility limitations.
Here’s what we know:
- 17.2% of people in Knox live with a disability.
- 9.8% have a physical disability impacting mobility.
- 12.4% use mobility aids such as wheelchairs, canes, scooters or frames.
- 38% of people with disability find it difficult to use some or all forms of public transport.
- People with mobility impairments often walk more slowly, need more space, and find uneven surfaces and steep ramps particularly challenging.
Residents also told us about issues such as uneven paths, unsafe crossings, limited accessible parking and difficulty navigating activity centres.
What we're working towards
- making pathways safer, wider and better maintained
- increasing accessible car parking in the right places
- improving pedestrian crossings and connections to key destinations
- using universal design in all infrastructure upgrades
- enhancing seating, shade, signage, tactile markers and other public amenities
These actions aim to minimise barriers and support safe, independent travel for all community members.
How we developed the plan
We listened closely to people with lived experience of disability through:
- access audits at 11 precincts
- walk-throughs with community members with mobility issues at six activity precincts
- online surveys, maps and feedback tools
- workshops and interviews
- collaboration with the Knox Disability Advisory Committee
This community insight helped us understand real‑life challenges such as hazards on paths, steep pram ramps, missing links, and lack of accessible parking.
Key focus areas and actions
Below are the main ways we are improving mobility and accessibility across Knox.
Stories from our community
Local residents shared how accessibility affects their everyday lives—from difficulty finding accessible parking, to uneven paths, to steep ramps that limit independence. Their experiences shaped the actions in this plan.
Read the full plan
To explore all actions and detailed commitments, download the Knox Mobility and Access Action Plan 2025 - 2036.
For more information on the background of the plan, download the KMAAP background report 2025 - 2036.
Need help?
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Or call our Customer Service team on 9298 8000.
