On this page
- Working at Knox
- Benefits of working at Knox
- Core capabilities
- Equal opportunity employer
- Child safe employer
Working at Knox
Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community.
Benefits of working at Knox
Core capabilities
At Knox, our people are supported by a clear set of 15 core capabilities that define the skills, behaviours and knowledge we value across every role.
These capabilities are organised into three key themes — personal attributes, relationships, and service delivery — and reflect how we work, how we collaborate, and how we deliver meaningful outcomes for our community.
Personal attributes
How you demonstrate self-awareness
- Act with integrity - Be transparent and accountable while operating within a legislative and regulatory environment to ensure responsible governance.
- Be adaptable - Be flexible and resilient in handling new situations, emerging technology, changing priorities and ambiguity.
- Be open and curious - Actively seek to develop and expand your kills, knowledge and understanding to support organisational goals.
Relationships
How you work with others
- Build trust and connection - Actively listen and show empathy to understand different perspectives and respond to people's needs.
- Communicate effectively - Tailor communication to diverse audiences, showing care, providing clarity, and managing expectations with respect to achieve shared understanding.
- Foster safety and inclusion - Be self-aware to create a safe, inclusive and respectful environment, treating everyone equitably and with respect.
- Influence outcomes - Share ideas, challenge the norm, embrace new ways of doing things and inspire positive change to improve outcomes.
- Work collaboratively - Take initiative to engage with others, build strong relationships and work together to achieve shared outcomes.
Service delivery
How you deliver in your role
- Deliver results - Achieve goals by taking action, monitoring progress, measuring outcomes and delivering results within set timelines.
- Improve continuously - Seek and explore opportunities to improve processes and efficiencies, measure progress and deliver better outcomes.
- Make informed decisions - Use data, evidence and critical thinking to inform decisions, improve performance and results.
- Make the most of resources - Make informed and deliberate choices to use time, budgets, technology and assets efficiently, ethically and sustainably in support of organisational goals.
- Plan and prioritise - Set clear priorities, objectives and measures of success, make actionable plans and execute tasks efficiently.
- Plan for the future - Look ahead to identify possibilities, assess impact and anticipate challenges to develop informed plans, addressing future needs and opportunities.
- Problem solve and innovate - Identify challenges, analyse information, balance competing needs and think creatively to find effective solutions.
Equal opportunity employer
Knox City Council is an equal opportunity employer. We commit to providing a safe working environment that embraces and values child safety, diversity and inclusion.
If you have any support or access requirements, we encourage you to tell us at the time of application.
Find out more about our Gender Equality Action Plan.
Child safe employer
Knox City Council has zero tolerance for child abuse and all forms of harm to children.
All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council.
We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice.
All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.
Need help?
Each role will have a contact person listed. Please contact them directly if you have any questions.
