You need to enable JavaScript to run this app.
Skip to the main content
Home

Rates payment plan

Learn about our payment plan options and support available for financial hardship.

Instalments

Pay your rates in smaller amounts across the year. Find out more on our Pay your rates page.

Payment plans

Payment plans can help you pay your rates in smaller, regular payments over time. This includes any overdue rates payments. 

When you set up a payment plan, you must:

  • choose to pay weekly, fortnightly or monthly
  • start making payments within one month of applying.

Interest may still apply until your overdue amount is paid in full.

Payble

You can apply and manage your own payment plan through Payble.

Apply for a payment plan with Payble

Council-managed

You can also apply for a Council-managed payment plan. 

Apply for a payment plan with Council

If you can't apply online, please call us on 9298 8000 and we will help you.

We will review your application and aim to get back to you within 10 business days. Once your application is approved, we will send your payment schedule. You don’t need to wait for approval to start making payments, you can start straight away. 

More support

You can call us on 9298 8000 to discuss how we may be able to adjust your plan or offer other support.

If you’re experiencing financial hardship, you may be eligible for more help through our Payment Assistance Policy (PDF).

Need help?

Contact us and we will get back to you.

Or call our Coordinator of Rates and Valuations on 9298 8000.

Our services

Newsletter

Stay up to date with our newsletter

Subscribe
subscribe icon