Knox Your City
Skip Links
Visit facebook.com/KnoxcouncilVisit twitter.com/knoxccVisit youtube.com/knoxccVisit our LinkedIn pageContact Knox City Council

Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to knox.vic.gov.au/coronavirus

Storms and Floods

Climate and Storm Warnings

Satellite radar image of a severe storm over Melbourne.

We encourage residents to be mindful of current warnings regarding possible storm damage for parts of Victoria. Follow us on Facebook and Twitter to stay updated on storm warnings and extreme weather conditions during an emergency.

Storms and other weather warnings are published on the Bureau of Meteorology (BOM) web site where you can also see the latest Melbourne Radar image.

During a storm

When a storm warning is broadcast

Storm warnings are advised via ABC radio, news, Internet and the Bureau of Meteorology.
If a storm warning is issued for this area, you should:

  • Listen to ABC and/or local radio for information and advice.
  • Make contact with neighbours to ensure they are appropriately prepared.
  • Bring children and pets indoors.
  • Stay clear of windows.
  • Move outdoor furniture to a safe location such as the garage.
  • Put your family emergency kit where you can find it easily.
Two cars trapped in flooded water

While the storm is passing through, stay indoors if possible.

What about my car?

  • Park your car undercover and away from trees.
  • Keep an emergency kit in your car.

What if I am stuck in my car during a storm?

  • DO NOT drive into water of unknown depth and current - this can be deadly.
  • Slow down and turn headlights on.
  • Be alert and watch for hazards on the road, such as powerlines.
  • Storms claim lives.

If visibility becomes low:

  • Ensure you slow down and put your headlights on.
  • Put on your hazard lights and pull over to the side of the road in a clear safe area.
  • Make sure you are clear of streams, trees and powerlines.
  • DO NOT drive into water of unknown depth and current.

Storm Damage and Flooding

Knox State Emergency Services (SES) - call 132 500
ses.vic.gov.au/prepare/stormsafe

Power and Street Light Failure

To report a power outage or street light fault:
Call Ausnet Services on 131 799, or
Call United Energy on 132 099.

Gas Emergencies

Call Multinet Gas on 132 691 to report gas leaks, faults and emergencies with gas.

Water Faults and Emergencies

Call South East Water on 132 812 to report faults and emergencies with water.

Powered by