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About your rates

Rates and charges are a vital part of the funding for local government.

Rates contribute to the running of the Knox City Council through building and improving infrastructure, creating better community support and running our many services.

View your rates

You can view your current rates notice online via our eNotices service.

Log into eNotices

Reprint a rates notice

If you need another copy of your rates notice, you can request a reprint.

All online requests will be actioned within 5 working days during opening hours.

Knox City Council's budget

Each financial year Council prepares a budget based on priorities for the following financial year.

This takes into account our:

Some of our priorities include:

  • financing new and improved community assets (such as new buildings, roads)
  • paying ongoing costs for services to children, families and the elderly, parks and reserves, library funding.

Once we have worked out our total spend, then we look at income sources.

In 2016, the Victorian Government introduced rate capping to restrict the amount that councils can raise their rates each year.

The rate cap is set each year by the Minister for Local Government. For the 2021-22 financial year the rate cap was set at 1.5%.

Rates represent approximately 67% of Knox City Council's total income.

What service rates and charges can cover

Council can levy general service rates or charges (or both) for any of the following purposes:

  • the provision of water supply
  • the collection and disposal of refuse
  • the provision of sewerage services, and
  • any other prescribed service.

Council levies a residential Waste Service Charge of $257 per annum that provides for the standard residential waste collection service.

This charge applies to all residential properties in Knox that have access to Council’s waste services.

The other waste charges listed are for optional services.

Service charges for waste collection services

In Local Government the most commonly used service charge is for the collection and disposal of refuse (Garbage and/or Recycling Charge).

The 2021/2022 charges include: 

Residential services


Charge 2021/2022

Waste Service Charge


120ltr Bin


120ltr Bin 2nd Service


240ltr Bin Recycling 2nd Service


240ltr Bin Green Waste Bin


240ltr Bin Non-Rate Daily


240ltr Bin Non-Rate Weekly


120ltr Bin Non-Rate Weekly



Industrial or commercial services


Charge 2021/2022

240ltr Bin - Weekly Service (with or without recycle service)


240ltr Bin - Daily Service (with or without recycle service)


Dorset Square


Charge 2021/2022

Annual Waste Charge (office based premises)


Annual Waste Charge (retail based premises)


Annual Waste Charge (food based premises less than 200sqm floor area)


Annual Waste Charge (food based premises greater than 200sqm floor area)


Request an appeal

You can appeal against the amount of rate or charge levied by your rate notice.

You must appeal within 60 days of receiving your rates notice.

Contact us for more information.

Grounds for appeal include the:

  • land in respect of which the rate was declared was not rateable land
  • rate or charge assessment was calculated incorrectly
  • person levied with the rate or charge was not liable to be rated.

You can also appeal against the valuation of your property.

Need help?

Contact us and we will come back to you.

Or call our Customer Service team on 9298 8000.

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