Local and non-arterial roads
Under the provision of our Road Management Plan, Council is responsible for the operation and maintenance of all public non-arterial roads.
Local or non-arterial roads are mainly local streets or service roads with lower volumes of through traffic and mostly handle local traffic.
All matters relating to major arterial roads should be directed to Transport Victoria on 13 11 70.
Council responsibilities
Road surface repairs including potholes
It's important to report a pothole as soon as possible. This helps:
- prevent road accidents
- prevent damage to vehicles
- Council to provide safe driving conditions.
Potholes can cause damage to vehicles including:
- tyre punctures
- dents or cracks of wheel rims
- reduced suspension performance.
On the next screen search for the location of the pothole you are reporting, not your home address.
Potholes on major arterial roads should be reported to Transport Victoria on 13 11 70.
We aim to inspect and make safe reported potholes on Council sealed roads within 2 business days. We will carry out repairs within 32 business days, prioritised based on risk to safety.
Unsealed roads
We aim to inspect and make safe unsealed road maintenance requests within 3 business days.
After the inspection, we will give you schedules for fixing things, focusing on safety first.
Need help?
Contact us and we will get back to you.
Or call our Customer Services department on 9298 8000.