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Mental health and wellbeing

Find mental health and wellbeing support services, including crisis support.  

Mental health and wellbeing in Knox

Knox Mental Health Action Plan

We have developed a strategic plan to address the current and emerging mental health needs of our community.

View Mental Health Action Plan 2021-2025

Mental health and wellbeing events

We host free mental health and wellbeing events and webinars for the community.

View event calendar

Mental health and wellbeing services 

There is a wide range of mental health and wellbeing support services available.

Help is available to everyone, regardless of disability, sexuality, gender identity, culture and religion.

Download the Knox mental health support card and stick it on your fridge for easy access to mental health services.

Crisis services

A mental health crisis is when someone is at risk of hurting themselves or others. This can be:

  • a psychotic episode
  • self-harm
  • feeling suicidal
  • feeling out of control.

In an emergency, call Triple Zero (000).

The crisis service providers listed below are available 24 hours a day, 7 days a week.




Eastern Health Mental Health Triage 

CATT (Crisis Assessment and Treatment Team) located at Maroondah Hospital, East Ringwood (available 24 hours a day, 7 days a week). 

1300 721 927

Kids Helpline

A free and confidential counselling service specifically for young people aged between 5 and 25 (available 24 hours a day, 7 days a week). 

1800 551 800


Crisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week). 13 11 14

Suicide Helpline

Free counselling and support for people at risk of suicide and anyone experiencing mental health issues (available 24 hours a day, 7 days a week).

1300 651 251

Suicide Call Back Service

Professional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).

1300 659 467


Mental health support

Mental health support services are available.

In an emergency, call Triple Zero (000).

If someone is at risk of hurting themselves or others, contact a crisis service organisation listed above. 





1800Respect Confidential counselling and support service for people impacted by sexual assault, domestic or family violence and abuse (available 24 hours a day, 7 days a week).


1800 737 732

Beyond Blue

Immediate support with a trained mental health professional (available 24 hours a day, 7 days a week).

1300 224 636

Child and Youth Mental Health Service (CYMHS) Specialist mental health support services for children and young people up to the age of 24 years.

1300 721 927


A telephone support service operated by volunteers. 1800 424 287
HeadtoHelp Mental health support for Victorians of all ages. 1800 595 212

MensLine Australia

A telephone and online counselling service offering support for Australian men (available 24 hours a day, 7 days a week).

1300 789 978

Nurse on Call

A telephone service that provides  expert health advice from a registered nurse (available 24 hours a day, 7 days a week).

1300 606 024

OCD and Anxiety Helpline A telephone service that provides volunteer support, information and referral for for people with anxiety disorders, their families and carers, and  mental health care providers.  1300 269 438

Safe Steps Family Violence Response Centre

Victoria's family violence response centre (available 24 hours a day, 7 days a week). 

1800 015 188


SANE Australia Information about mental illness and treatments, counselling and support services.  1800 806 292
Addiction support



Substance Use Recovery Eastern (SURe)

Phone 1300 007 873

DirectLine Drug and Alcohol (24/7)

Phone1800 888 236

Family Drug Help Line (24/7) Phone 1300 660 068
Family Drug Support Australia (24/7) Phone 1300 660 068

Gamblers Help Eastern (EACH)

Phone 1300 131 973

Gamblers Help (24/7)

Phone 1800 858 858

Gamblers Help Youthline (24/7)

Phone 1800 262 376

Substance Use Recovery Eastern (SURe) Phone 1300 007 873
Aboriginal and Torres Strait Islander support
LGBTQIA+ and gender diverse support



Family Access Network (FAN)

Phone 9890 2673

Monash Health Gender Clinic

Phone 1300 342 273

Rainbow Network

Phone 9479 8870

Multicultural support



Migrant Information Centre Ringwood

Phone 9870 1351

Specialised support




Phone 1300 003 224

1063 Burwood Hwy, Ferntree Gully

Headspace Knox (for Youth)

Phone 9801 6088

2 Capital City Blvd, Wantirna South
(next to Youth Information Centre)

Primary Health Network Referral and Access Team

Phone 9800 1071

Our services


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