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Mental health and wellbeing

Find mental health and wellbeing support services, including crisis support.

Mental health and wellbeing services

There is a wide range of mental health and wellbeing support services available.

Help is available to everyone, regardless of disability, sexuality, gender identity, culture and religion.

Download the Knox mental health and wellbeing support card [PDF 155 KB] and stick it on your fridge for easy access to mental health services.

Crisis services

A mental health crisis is when someone is at risk of hurting themselves or others. This can be:

  • a psychotic episode
  • self-harm
  • feeling suicidal
  • feeling out of control.

In an emergency, call Triple Zero (000).

The crisis service providers listed below are available 24 hours a day, 7 days a week.

Organisation Service Contact

Eastern Health Mental Health Triage

CATT (Crisis Assessment and Treatment Team) located at Maroondah Hospital, East Ringwood (available 24 hours a day, 7 days a week).

1300 721 927

Kids Helpline

A free and confidential counselling service specifically for young people aged between 5 and 25 (available 24 hours a day, 7 days a week).

1800 551 800


Crisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week). 13 11 14

Suicide Helpline

Free counselling and support for people at risk of suicide and anyone experiencing mental health issues (available 24 hours a day, 7 days a week).

1300 651 251

Suicide Call Back Service

Professional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).

1300 659 467

Mental health support

Mental health support services are available.

In an emergency, call 000 (Triple Zero).

If someone is at risk of hurting themselves or others, contact a crisis service organisation listed above. 

Organisation Service Phone

Confidential counselling and support service for people impacted by sexual assault, domestic or family violence and abuse (available 24 hours a day, 7 days a week).


1800 737 732

Beyond Blue

Immediate support with a trained mental health professional (available 24 hours a day, 7 days a week).

1300 224 636

Child and Youth Mental Health Service (CYMHS)

Specialist mental health support services for children and young people up to the age of 24 years.

1300 721 927


A telephone support service operated by volunteers.

1800 424 287

Mental health support for Victorians of all ages.

1800 595 212

MensLine Australia

A telephone and online counselling service offering support for Australian men (available 24 hours a day, 7 days a week).

1300 789 978

Nurse on Call

A telephone service that provides expert health advice from a registered nurse (available 24 hours a day, 7 days a week).

1300 606 024

OCD and Anxiety Helpline

A telephone service that provides volunteer support, information and referral for for people with anxiety disorders, their families and carers, and mental health care providers.

1300 269 438

Safe Steps Family Violence Response Centre

Victoria's family violence response centre (available 24 hours a day, 7 days a week).

1800 015 188

SANE Australia

Information about mental illness and treatments, counselling and support services.

1800 806 292
LGBTQIA+ and gender diverse support
Service Phone

Family Access Network (FAN)

9890 2673

Monash Health Gender Clinic

1300 342 273

Rainbow Network

9479 8870

Multicultural support
Service Phone

Migrant Information Centre Ringwood

9870 1351

Specialised support
Service Contact


Phone 1300 003 224

1063 Burwood Hwy, Ferntree Gully

Headspace Knox (for Youth)

Phone 9801 6088

2 Capital City Blvd, Wantirna South
(next to Youth Information Centre)

Primary Health Network Referral and Access Team

Phone 9800 1071

Disability employment services
Support Groups
Mental Health First Aid
National Disability Insurance Scheme 
How are you, really cards

Having a conversation

Everyone goes through ups and downs and may need extra support at times.
A simple question; "how are you, really?" lets a person know they are cared about.
For tips on how to start a conversation and ask, "how are you, really", download our Having a conversation postcard.  

How are you, really?

Life can often get frantic, it's important we take the time to check-in with ourselves regularly and remember it's okay not to be okay.  
For help on the first step, download our How are you, really postcard for a quick and easy way to check in with yourself. 

Mental health and wellbeing in Knox

We have developed a strategic plan to address the current and emerging mental health needs of our community.

View our Mental Health Action Plan 2021 to 2025

Need help?

Contact us and we will get back to you.

Or call our Customer Service team on 9298 8000.

Our services


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