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There will be a scheduled phone outage from 6:00pm - 10:30pm on Friday 21 June 2024. During this time, please contact Council on 9298 7300

Occupational therapy

Occupational therapy aims to improve your safety and independence at home. It does this by working with you on alternative ways to complete tasks and use aids and equipment.

About the service

The occupational therapist will show you different ways to do an activity to make it easier or safer, and trial equipment in your home such as:

  • shower stools
  • chair raisers
  • dressing, cooking or eating aids.

They also make recommendations for the home modifications service or referrals to other useful local services, such as a podiatrist.


Fees for these services are based on the household income and vary for each service or resident. Fees will be discussed with you before any service is provided.

Download the Commonwealth Home Support Program Fees 2023 to 2024.

No payment is needed on the day of service – we send you an account every 4 weeks.

Access these services

You can access these services via My Aged Care.

Call them on 1800 200 422 and they will assess your eligibility over the phone and/or organise an in home assessment.

For more information, see My Aged Care.

My Aged Care also provide information in other languages.

Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone Knox City Council on (03) 9298 8000.


This service is supported by the Australian Government Department of Health.


Residents can choose a trusted person, friend or family member, or a professional to act on their behalf when they feel unable to express their views independently.

Need help?

Contact us and we will come back to you.

Or call our Customer Service team on 9298 8000.

Our services


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