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Accessible Parking Permit

Find out how to apply for an Accessible Parking Permit.

About the Accessible Parking Permit (APP)

Accessible Parking Permits are available as:

  • temporary permits for 12 or 24 months
  • long-term permit for 5 years for individuals
  • permanent permits for 10 years, renewable at 5 years without reassessment.

Functional assessments can be completed by either an occupational therapist (OT) or a General Practitioner (GP).

The Victorian Government Department of Transport and Planning owns the Accessible Parking Permits scheme. You can find out more at Accessible Parking Permits FAQ.

Types of APP permits

Australian Disability Parking Permit

This allows you to park in an accessible parking bay and park in an ordinary parking bay for twice the time limit specified.
image of disability parking permit

Victorian Double Time Accessible Parking Permit

This only allows you to park in an ordinary parking bay for twice the time indicated by any signage, excluding paid car parking.
image of double time disability parking permit

How to apply for a new permit or renew a permit (individuals)

There are 3 ways to apply

If your application is successful, your permit will be sent to your preferred mailing address.

The fastest way to receive your permit is to request delivery to your residential or mailing address. 

For permits delivered to Council for collection, you will receive an SMS notification.

1. Apply online

To apply or renew online, you will need to provide a mobile phone number.

If you do not have a mobile phone, ask your carer, family member or friend who does have mobile phone to help you with your application. All future notifications about your permit will be sent to this mobile phone.

Visit the Accessible Parking Permits website to start your application. 

After you have submitted your application, you will receive a reference number via SMS and instructions to book a functional assessment with your OT or GP. 

After we receive the functional assessment from your OT or GP, Council will process your accessible parking permit application within 10 business days. 

You will receive an SMS when your application has been processed and progressed to the printing phase.

2. Submit a paper form

A paper application form is also available if you do not have a mobile phone. You can call Council on 9298 8000 or email [email protected] to ask for this form. 

Paper applications can take extra time to process. From the time we process the application, it can take another 10 business days to arrive at your preferred mailing address. 

3. Ask your GP or occupational therapist to help

Visit your GP or OT and request for them to complete the online application and functional assessment.

Apply for a new permit or to renew a permit (organisations)

You need to apply online. To start your application, visit the Accessible Parking Permits website.

You will receive an application reference number via SMS.

You will receive an email from Council asking you to provide supporting documents. Your application will be processed once the documents have been verified.

Once processed, your permit will be sent to Council for collection. You may receive an SMS asking you to bring supporting documents when you collect your permit. If you have already provided these documents, you do not need to bring them again.

Replace an existing permit (individuals and organisations)

You can apply online or by requesting a paper application from Council. If your Accessible Parking Permit is lost or stolen, a Statutory Declaration is required with your replacement request, which you can provide when you collect your replacement permit from Council.

If your permit is damaged or you find a lost permit, you should return it to Council. You can collect your replacement permit from Council at no cost.

1. Apply online

To apply online, you will need to provide a mobile phone number.

If you do not have a mobile phone, please ask your carer, family member or friend who does have mobile phone to help you with your application. All future notifications about your permit will be sent to this mobile phone.

Visit the Accessible Parking Permits website to apply for your replacement permit. Once submitted, you will receive an application reference number via SMS.

2. Submit a paper form

A paper application form is also available if you do not have a mobile phone. You can call Council on 9298 8000 or email [email protected] to ask for this form. 

Need help?

Find more information to common questions, the application process and dispute resolutions on the Transport Victoria Frequently Asked Questions page or visit the Accessible Parking Permit website.

If you need help with your application, you can call us on 9298 8000 or email [email protected].

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