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Shopping assistance

From July 2021, Knox City Council no longer provides shopping assistance under the Commonwealth Home Support Programme.

Uniting Age Well now provides this service to residents in the City of Knox.

Escorted shopping services provide someone to help you with your shopping, especially with bulkier or heavier items.

Bill paying or a bank or post office visit can be included as part of the shopping trip.

If you are a Knox resident:

  • who was receiving shopping assistance from Council – please call Uniting Age Well on 8845 1800.
  • over 65 years of age who wishes to request shopping assistance for the first time –  please contact My Aged Care on 1800 200 422.

Access these services

You can access these services via My Aged Care.

Call them on 1800 200 422 and they will assess your eligibility over the phone and/or organise an in home assessment.

For more information, see My Aged Care.

My Aged Care also provide information in other languages.

Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone Knox City Council on (03) 9298 8000.

Need help?

Contact us and we will get back to you.

We aim to contact you within 5 business days after receiving your enquiry.

Or call our Customer Service team on 9298 8000.

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