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Start or expand a business in Knox

Are you planning to start a new business in Knox? Or are you thinking of expanding your existing local business?

We're here to help you find out what permits you need and how to submit them.

Before you start

The Australian Business Licence and Information Service is a great place to learn about licences, regulations, permits and requirements.

Answer some quick questions to get a list of licences, permits and other information.

You can then work with our Permit Support team to pull together all the applications and permits required.

You should also work to make sure your business is accessible to all Knox residents. 

Working with Council

We are here to help you get everything up and running. You will probably need to work with one or more of the following departments:

  • Planning
  • Building
  • Health (for example, food premises, accommodation and beauty or health)
  • Community Laws (for example, Commercial use of footpaths or Street, vehicle and roadside trading)

Our Permit Support Team will guide you in  areas you need to apply to.

Steps in the process

There are steps you should take when beginning a new business or expanding an existing enterprise.

1. Speak to us

It's important to understand the regulations, especially if you need to sign a lease or buy a property. Our team is here to talk to you about what you need and when.

Contact Business Support

You can also call us during business hours on 9298 8000 or 9298 8125.

We aim to contact you within 1 business day of receiving your enquiry. We will guide you through the business permits and approvals process from beginning to end.

Planning to start a food based business from home? There are special requirements that apply to you. Check out our page on Setting up food premises or contact us on 9298 8000 to speak with one of our Health Services team.

2. Meet with the team

Sometimes it is easier to meet face-to-face to discuss all your business needs. Our Permit Support team is happy to meet with you, especially if you need more than one permit.

We'll tell you what steps you need to take and how your application will be assessed. We'll also send you an email listing everything discussed in the meeting.

You can expect this information within 10 business days after we receive your inquiry.

3. Gather the documents you need

Once you have met with us, you will need to gather the required documentation that you discussed together.

You can also ask for extra support or a more in-depth review before you submit some applications.

These services are not compulsory. They are also generally needed for more complicated applications.

Not sure if this applies to you? Contact us to learn more before using the pre-application services.

Contact Business Support

4. Apply for your permits

We will help you gather any required documentation before you apply for any permits.

Those permits might include:

Further information

You can find more information on Knox Biz or Small Business Victoria.

You can also call our Permit Support team during business hours on 9298 8000 or 9298 8125.

Our Economic Development Unit manages the Knox Biz website.

Need help?

Contact Business Support and we will get back to you.

Or call our Customer Service team on 9298 8000.

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