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Facilities Closed

Knox City Council has closed many of its public facilities to help prevent the spread of Coronavirus (COVID-19) within the community. This includes the Civic Centre Customer Service Counter. More information

Housing estate courtyard

Housing Support

This service helps eligible Knox residents aged 55 years or older who are homeless or at risk of homelessness.

The service may include support, advice, advocacy, referrals and assistance for public housing.

Who is eligible?

  • People aged 55 years and over
  • With moderate to low income, and receiving a Centrelink payment
  • Reliant on private rental (do not own a home) and at risk of homelessness
  • Currently living in Knox and have lived in Knox for at least two years, OR, past long-term Knox residents looking to return to Knox for family connection
  • Meet the assets/income eligibility of the Department of Health and Human Services Housing Service
  • Able to live independently

See Knox Homelessness Resources for more information about all housing support services in the Knox area.

If you require emergency housing assistance, please contact Department of Health and Human Services - Housing/Crisis Accommodation Support -
freecall 1800 825 955 (24 hr).

For more information, please contact:

Housing Support Officer
Active Ageing & Disability Services Department
511 Burwood Highway, Wantirna South 3152
Phone: (03) 9298 8303 or (03) 9298 8000

Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone Knox City Council on (03) 9298 8000.

Other helpful links

Our commitment to you

Information for clients: client rights and responsibilities, fees and accounts, service changes, our staff and volunteers, advocacy, compliments and complaints, and your privacy.

Other useful information for seniors: including regarding carers, transport assistance, elder abuse, disability, Aboriginal and Torres Strait Islanders, and Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) support.

Useful info for LGBTIQ+ seniors

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