When to put your household rubbish bin out
Your bins are emptied on the same day each fortnight, including all public holidays. Please leave your bin at the collection point by 6 am on your collection day.
Use our online tool to check when your household rubbish collection day is:
Waste calendars
You can also download our waste calendars for 2023 and view waste maps and zones of Knox:
Or call our Customer Service team on 9298 8000.
What goes in your household rubbish bin
Use your yellow lid bin for:
- household rubbish
- light globes, window glass, mirrors, Pyrex, ceramics, and drinking glasses (wrapped)
- nappies (wrapped), tissues and paper towel
- plastic packaging, wrappers, food packaging, and cling film
- plastic plant pots
- polystyrene.
Food and garden waste
In April 2023, Council introduced a food and garden bin service.
All households in Knox will have a green bin to dispose of food scraps along with green waste.
From July, we will collect the food and garden bin each week and the general rubbish bin each fortnight.
Find out more about the food and garden bin service.
What doesn’t go in your household rubbish bin
Do not use your yellow lid bin for:
- green waste (put this in your food and garden bin)
- food waste (put these in your food and garden bin)
- timber, bricks, rubble, steel, or building materials
- syringes
- recyclables (put these in your recycling bin)
- fluids or liquids, including motor oil, pesticides, paints or solvents
- hot ashes (ensure they are completely cold)
- batteries, chemicals or hazardous waste, which have the potential to produce toxic odours or cause a fire in the bin or collection truck.
View A-Z rubbish and recycling guide
Putting your bins out
When putting your bins out for collection, make sure you:
- put bins out before 6 am on collection day
- return bins to your property within 24 hours
- ensure bins are at least 50cm apart
- place bins with wheels and handles facing away from the kerb
- allow a minimum of one-metre clearance from parked cars, trees, light poles or any other obstructions
- ensure bin lids are closed when presented for collection
- do not overfill your bins. The maximum weight for all bins is 50kg.
Bin requests, stolen bins and missed collections
You can organise your household waste bin, collection or a replacement online.
Order additional bins (garbage, recycling or green)
Request a new bin service (New property)
Missed bin collection
If your bin contents are not collected by 6 pm on your collection day, you can report a missed bin collection online.
Before reporting a missed bin collection, please check your bin days.
Report a missed bin collection
You can also call us on 9298 8000 within 36 hours (1.5 business days) of your scheduled collection day.
If you find a sticker on your bin or a notice in your letterbox, follow the directions on the sticker or notice.
E-waste
Anything that uses batteries or a power cord is e-waste. Do not put e-waste in rubbish or recycling bins.
Find out more on our e-waste page.
How to reduce rubbish
If your rubbish bin is too full, consider:
- Food scraps - put your food scraps into your food and garden waste bin which is collected weekly.
- Recycling - are you putting items in your rubbish bin that can actually go in your recycling bin? Check our A to Z rubbish and recycling guide to see what can go in your recycling bin.
- Packaging - what kind of packaging are you putting in your rubbish bin? This could be reduced by using reusable bags when shopping and purchasing items with less packaging.
- Nappies - if you are using disposable nappies, you can swap out some or all for reusable nappies to reduce your waste.
- Pet poo - if you have a lot of pet poo, there are discounted pet poo composting options which will reduce your waste.
Some other handy tips include:
- Shop with a list so you buy only what you need and check your pantry before going to the supermarket.
- Shop local and not online to reduce and avoid plastic packaging.
- Take reusable bags to the supermarket.
- Instead of cling wrap, use reusable food covers or containers.
If you are still struggling with excess rubbish, you have the option to upsize your rubbish bin or order an additional rubbish bin for a fee.
Need help?
Contact us and we will get back to you.
Or call our Customer Service team on 9298 8000.
