Types of bin services
- Red lid – for fortnightly rubbish collection (80, 120 or 240 litre)
- Blue or yellow lid – for fortnightly recycling collection (240 litre)
- Green lid – for weekly food and garden collection (240 litre).
Find my bin day
Put your bins out by 6 am on your collection day. Collections happen on the same day each week, including public holidays. You must return the bins to your property within 24 hours after collection.
Waste calendars
You can also download our waste calendars and view waste maps and zones of Knox.
Report a bin issue
Order or change bins
Only property owners or real estate agents can make these requests. Tenants should contact their landlord or agent. We aim to complete requests within 5 business days. To understand how updating your bin service will affect your rates as a property owner, visit our About your rates page.
Order new bins
You can request a new bin service using our online form.
Request a new bin service (new property)
Order extra bins
You can order as extra bin using our online form. Before ordering an extra bin consider ways to reduce your waste. You can also call our Waste Education Officer for ideas about how to reduce your waste on 9298 8000.
Change your bin size
You can change your bin size if you find that you're:
- never filling up your bin
- always overfilling your bin.
You can swap your bin size using our online form. When changing your bin size, leave the empty bin out after collection. We'll swap it the next day.
Before ordering a larger bin consider ways to reduce your waste. You can also call our Waste Education Officer for ideas about how to reduce your waste on 9298 8000.
Cancel a bin
If you find that there's a bin on your property that you no longer need or use, you can cancel your bin online. When cancelling a bin service, leave the empty bin out after collection. We'll collect it within 5 days.
Fees and charges
Every household must pay a residential rubbish charge so Council can provide bin services. The charge depends on what size bins you have. This charge appears on your rates bill. To find out more, visit our About your rates page.
Apply for a free rubbish bin
You can apply for a free extra 120L rubbish bin if your household has:
- extra medical waste needs
- 2 or more children in disposable nappies (up to 6 years old).
We'll review your request within 10 business days and let you know by email or post. If approved, you'll get your new bin within 5 business days.
How to put your bins out
- Place bins at least 50 cm apart.
- Face wheels and handles away from the kerb.
- Leave 1-metre clearance from obstacles, including cars, trees and light poles.
- Close lids completely to prevent animals accessing the bins, and the wind blowing litter into the street.
- Don't overfill (max weight 50 kg).
- Don't place rubbish beside your bin.
- In a court, place bins along the straight section.
Request braille bin stickers
Braille bin stickers are available to residents who are blind or have low vision.
You can collect stickers from Council’s customer service desk or they can be mailed out directly. To find out more, email [email protected].
Waste and Resource Strategy 2023-2030
Find out what guides Knox City Council on all our waste related services.
