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Youth counselling

Youth Services provide free, short to medium-term counselling for young people 10 to 25 years. They also provide family support to those who live, work or study in Knox.

About our counselling service

Counselling includes individual therapy, parent/family work, and therapeutic group work.

We provide short to medium term counselling and have a limited capacity to provide extended support if needed.

Young people seek support and counselling at various times in their lives for different issues, concerns and circumstances that arise.

Counselling from Knox Youth Services is provided in a safe and confidential environment for the young person to be able to express their concerns, chat about their issues and access appropriate support.

Crisis counselling

Knox City Council Youth Services does not have the capacity to provide crisis counselling.

Our Youth Resource Worker can provide alternative referral options to other agencies in the area.

Find a counsellor

If you are looking for a counsellor for a young person, contact our Youth Resource Worker at the Youth Information Centre, or visit ConnectUs.

More counselling options and resources

You can also contact:


Phone Number


Anglicare Family Services

Counselling, family support, adult drug and alcohol counselling

9721 3688

CityLife Community Care

9871 8900


Health, disability, counselling and community mental health services across Australia.

1300 00 3224


Support Service for men with family or relationship concerns

1300 789 978

Men's Referral Service

Counselling, information & referral for men with violent behaviours.

1800 065 973

9428 2899

Women's Information Referral Exchange (WIRE)

Information, support and referral

1300 134 130


Phone support for parents

13 22 89

Direct Line: Drug and Alcohol

24-hour counselling, information and referral

1800 888 236

Kids Help Line

Anonymous, confidential and professional phone, web and email counselling

1800 551 800

Life Line (24hrs)

Crisis counselling and referral service

13 11 14

Suicide help line

13 11 14

1300 651 251

Safe Steps Family Violence Response Centre

24-hour support, info and referral for women and children.

1800 015 188

9928 9600

Child Protection Services

To report a concern which as a serious impact on a child's immediate safety.

1300 360 391

13 12 78

Gamblers Help East

Free confidential counselling and financial counselling services for people with gambling issues.

1300 131 973

Eastern Centre Against Sexual Assault (ECASA)

Support for victims, survivors and non-offending family members.

9870 7330

1800 806 292

Action Centre - Family Planning Victoria

Information, education, counselling, medical services and referrals in sexual and reproductive health

9654 4766

1800RESPECT (24/7)

1800 737 732

Headspace Knox

9801 6088

Opening Doors

Homeless support (24/7)

1800 825 955
(eastern Homelessness Network)

Uniting Harrison

9051 3000




112 (mobile)


Nurse on Call (24/7)

1300 606 024


Gay and Lesbian Switchboard

1800 184 527

Rainbow Network

9479 8760

Minus 18

Family Planning Victoria

9257 0100 or

1800 013 952

Eastern Health (Mental Health 24/7)

1300 721 927

Material aid and food parcels

As part of emergency relief funding, Council funds specific agencies to deliver food parcels and vouchers to families and/or individuals in financial crisis within Knox.

Find out about emergency relief services and resources available to young people in Knox.

Need help?

Email [email protected] and we will get back to you.

Or call our Youth Services team on 9298 8000.

Our services


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