About the procedure
We value your feedback on Early Years Services.
This document provides guidance to parents, carers and families on:
- how to provide feedback
- how to make a complaint
- resolution processes.
This document provides guidance to educators, maternal child health nurses and staff on:
- managing complaints
- documenting and investigating complaints
- resolving complaints.
Contact us and we will get back to you.
Or call our Customer Service team on 9298 8000