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Service Updates

We are prioritising critical services and some services may be reduced. This means there will be longer wait times for customers contacting us by phone. Many of our services are available online. Advice on which services can continue is changing rapidly. For regular updates, go to knox.vic.gov.au/coronavirus

Immunisation

Immunisations

Knox City Council's Health Services Unit provides an immunisation service to all pre-school and school aged children together with a service to adults based on the National Recommended Immunisation Schedule. Please select the appropriate links below for more information.

Coronavirus and Immunisation Sessions

Knox Council values the importance of families continuing their child/children's immunisations to ensure the community is protected from vaccine preventable diseases. During these times of Coronavirus (COVID-19), please be advised that Knox Council has procedures in place to ensure the ongoing delivery of immunisation services.

Health and wellbeing is paramount, so in order to protect our staff and immunisation clients, we are asking your support and require that you follow the directions of the Health team and ensure:

  • Only one adult accompanies a child to the immunisation appointment. Please avoid bringing extended family/carers to the appointment, as they will not be admitted.
  • Arrive at the allotted appointment time to reduce the number of people in the space at the same time.
  • Practice social distancing at 1.5 metres and good hand hygiene at the appointment. Hand sanitiser will be provided for your use.
  • Health staff will conduct temperature checks at the Civic Centre entrance. Any attendee who has a temperature greater than 37.5C will be asked to return at a later date.
  • Wear a mask (face covering) as mandated by the Chief Health Officer, effective 22 July 2020.

Wear a mask (face covering) as mandated by the Chief Health Officer

  • All attendees over 12 years old will be required to wear a surgical mask. You may wear your own, or Council will supply one at the assessment checkpoint.
  • Children under the age of 12 years old are highly encouraged to wear face covering to attend the session.
  • The State Department of Health and Human Services advises that a scarf or bandana does not offer the same amount of protection as a well-fitted mask.
  • Face masks must be disposed of at home, and not removed within the Civic Centre complex.

Please DO NOT attend your immunisation appointment and reschedule after two weeks if the below statements applies to your or your child:

  • Is unwell, with a temperature of over 37.5C, experiencing breathing difficulties, runny nose, cough, fatigue and/or loss of sense of smell or taste.
  • Have returned from overseas recently
  • Been in close contact with someone who has returned from overseas
  • Been in close contact with a diagnosed COVID-19 person

Book online for immunisation sessions - 2020 calendar

Knox City Council has moved to an online booking system for all immunisations, including flu vaccines.

Book an immunisation appointment

Please note: Due to COVID-19 siutation, we are providing all our immunisation service from Knox Civic Centre until further notice. The Rowville Community Centre, Knox Family and Children Centre sessions have been relocated to Knox Civic Centre to ensure resources for social distancing and good hygiene.

For a calendar of 2020 immunisation sessions, please refer to 2020 immunisation timetable.

Please refer to our Frequently Asked Questions for common questions on using the booking system.

Overseas immunisation records or catch-up schedules

If you have recently moved to Australia or your child have fallen behind on their vaccinations, we can reconcile your child’s immunisation history to ensure they are up to date and comply with the Australian National Immunisation Program. We will also report the overseas immunisation history onto the Australian Immunisation Register.

If your child/children requires a catch-up schedule recommended by our immunisation team, please contact us on health.services@knox.vic.gov.au with the below information prior to attending our public immunisation session.

  • Child's full name
  • Child's date of birth
  • Medicare number (if available)
  • Home address
  • Copy of all immunisation history, such as child immunisation book or vaccination record from GP - If the records are not in English, these must be translated.

Calculating a catch-up schedule may take up to two weeks. We are unable to carry out any catch-up vaccinations at busy public immunisation sessions without prior contact with our team.

Legislation affecting immunisations

No Jab No Play


From 1 January 2016, all parents/guardians seeking to enrol their child at an early childhood service in Victoria will be required to provide evidence that the child is:

  • fully immunised for their age OR
  • on a vaccination catch-up program OR
  • unable to be fully immunised for medical reasons.

For more information regarding Victorian Government's No Jab No Play, please refer to the Better Health Channel website.

No Jab No Pay


From 1 January 2016, child care assistance and the Family Tax Benefit Part A supplement will not be paid to families who fail to comply with immunisation requirements, or who do not have a valid exemption.

For more information about Federal government's No Jab No Pay, please refer to Department of Human Services website.

For More Information

If you have any questions about immunisations, visit the Department of Health Immunisations website, call our Health Services Unit on 9298 8000 or email health.services@knox.vic.gov.au.

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