Counselling and Emergency Relief

Residents needing to access counselling and welfare services have a range of options in the local community. Council itself provides funding to Eastern Access Community Health (EACH) for the provision of generalist and financial counselling services.

Knox Infolink in Boronia provides information for families and/or individuals experiencing hardship and can provide material aid.

Knox Youth Services provides information, referral, support and programs for young people aged 10 - 25 years who live, work, study or recreate in the City of Knox.

Knox Youth Services offer counselling on a short-term basis for young people aged 10-25. Parent and family support is also available.

Young People seek support and counselling at various times in their lives for different issues, concerns and circumstances that arise. Counselling from Knox Youth Services is provided in a safe and confidential environment for the young person to be able to express their concerns, chat about their issues and access appropriate support.

If you wish to access a counsellor for a young person between 10 & 25 years, make a referral, or are seeking information in regards to our service or other counselling options for young people in the area contact our Youth Information Centre.

To find out more about Knox Youth Services Counselling visit the Knox Youth Services Counselling web page.

As part of our service, we have a shop front called 'The Youth Information Centre' also known as 'The YIC'.

The YIC is located at Knox Ozone, 2 Capital City Boulevard, Ground Floor, opposite Knox headspace and is open Monday - Thursday 1-5pm.

The YIC provides information, advice, individual assistance and referral for young people and their families. The YIC is also open and available to parents, teachers, youth workers, and other workers working on behalf on young people.

For further information, or to make a referral, contact the Youth Resource Officer @ YIC on telephone: 9298 8469.

The causes of Homelessness are complex, with no single trigger. Individual, interpersonal and structural factors play a role and interact with each other.

A person is homeless if they live in a dwelling that is inadequate, they have no security of tenure, or they do not have control, or access, to space for social relations. This may include people living in improvised dwellings, tents and sleeping out in supported accommodation for the homeless, within temporary accommodation in other households, in boarding houses, other temporary lodgings, and in severely overcrowded buildings.

The Homelessness Resource brochure has been developed to provided support to people who are experiencing homelessness in Knox.

Download the Homelessness Resource brochure or call 9298 8000 to request a printed brochure.

The Knox Emergency Relief Network is a network of agencies and organisations that provide emergency relief and material aid such as food vouchers and food parcels to people in financial crisis living within the City of Knox.

Please visit Knox Emergency Relief Network for more information