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COVID-19 Information

Here is the latest news on COVID-19 restrictions with resources and support available in our community.

Local COVID-19 data

We created a handy dashboard that contains information on COVID-19 in Knox, including:

  • vaccination rate
  • active cases in the area

View COVID-19 dashboard

Latest restrictions

The Victorian Government has created a roadmap to easing restrictions as vaccination rates grow.

We encourage you to visit Coronavirus (COVID-19) Victoria for the latest information on the roadmap and restrictions.

The current restrictions state remain in place until Thursday 21 October, 11.59pm.

You must stay at home unless:

  • shopping for necessary goods and services (one household member at a time)
  • caregiving or compassionate reasons
  • undertaking authorised work or education
  • exercising (four hours maximum; with one other person)
  • getting vaccinated
  • socialising outdoors*

* You may meet one person from another household for outdoor social interaction. Up to 5 adults from 2 households (including dependents) can meet outdoors if all adults are fully vaccinated.

Travel in Melbourne

A curfew applies from 9 pm to 5 am each night. Face masks must be worn indoors and outdoors whenever you leave home (exemptions apply).

You should not travel more than 15km from your place of primary residence. 

The Victorian government website has the latest information on COVID restrictions.

Information for businesses

Information on restrictions for businesses can also be found on the Department of Health website.

Council's Economic Development Team has a range of resources to support local businesses to recover from the impacts of COVID-19. Visit for more information. 

For information about the Government's business assistance package, visit Business Victoria or call the business support hotline on 13 2215.

COVID-19 vaccinations

Vaccinations are important to reducing the risks of COVID-19:

  • You will protect your health and the health of your family, friends and community.
  • The vaccines are very effective at preventing serious illness and death due to COVID-19.
  • As more people get vaccinated, the more the community is protected. This also makes it harder for COVID-19 to spread.
  • By limiting the spread, we can also reduce the risk that new variants (strains of COVID-19) could emerge.

Remember, we are not safe until we are all safe.

Visit the Department of Health website to find more information on vaccinations.

Being COVID safe

As restrictions ease, being COVID safe is more important than ever. Please remember to:

  • maintain 1.5 metres distance from others
  • regularly wash or sanitise your hands
  • wear a mask 
  • cover coughs and sneezes
  • get tested and isolate if you have symptoms

Free face masks

Reusable face masks are available to:

  • people living with chronic conditions
  • people who are homeless, living in public housing and crisis accommodation
  • people living with a disability
  • people using family violence and mental health services
  • people using drug and alcohol services
  • refugees
  • Aboriginal people

Visit the Department of Health website for free mask eligibility information. If you are not eligible you can buy or make your own cloth mask.

Order a reusable face mask

Facility closures

The following facilities are closed:

  • Knox Civic Centre Customer Service Counter
  • Indoor recreation facilities including sports pavilions, Leisureworks and Knox Regional Netball Centre

The following facilities will reopen in line with public health advice. Some service changes and restrictions may apply including density quotients or capacity limits:

  • Libraries
  • Community centres and neighbourhood houses including Knox Community Arts Centre, Ferntree Gully Arts Centre, Carrington Park Leisure Centre and Rowville Community Centre
  • Outdoor recreation facilities including sports pavilions, Knox Park Athletics Centre, Waterford Valley Golf Course and Lewis Park Skate Park
  • Knox BMX Park (weather conditions permitting, see Facebook page for latest updates)
  • Knox Transfer Station (check their website for details).

Rates assistance

Council has payment options for those who experience financial hardship because of the pandemic:

  • a payment plan – where you make a minimum payment on a regular basis
  • an extension of time to pay – where your account is put on hold for an agreed period of time.

View more information on rates payment assistance.

If you need support

Support is available if you are concerned about COVID-19 or are distressed because you are in quarantine or sick.

You can also access support at the Head to Health website for:

  • links to mental health online and phone support
  • resources and services that can help if you’re experiencing mental health concerns or trying to support someone else.

Community Impact Survey Reports

This survey measured the needs and experiences of our residents during the COVID-19 pandemic. It provided comprehensive information to guide our recovery efforts. 

The first survey took place in 2020, with a second survey conducted in 2021. 

Council services

We have plans in place to prioritise the ongoing delivery of critical services for our most vulnerable residents. Some non-essential services may be reduced.

Bin collections

Bin collections and our hard waste service are continuing as normal. To reduce the risk to our truck drivers from having to move bins, please put your bins out within easy reach, not behind parked cars or other obstructions. If in doubt, please put bins on your driveway. Do not place hard waste items out for collection if you are experiencing COVID symptoms.

Aged care services

Services to support older people to remain living independently at home, including meals on wheels, are continuing as normal. We are offering extra services during COVID-19 including shopping services and meals to those residents who would not normally require them. Shopping bus and on demand bus services have been increased to provide more transport options during COVID-19. All other outings and trips have been cancelled.

Childcare and kindergarten

Childcare and kindergartens are operating with increased cleaning and precautions in place to minimise the risk of spreading COVID-19. Families will be advised immediately if there is any change to this. All facilities are cleaned after each session and educators are emphasising good hygiene with children and families. If your child is unwell please keep them at home.

Maternal and child health

Maternal and Child Health has altered how appointments are conducted to protect you, your family and our nurses. 

View COVID-19 service delivery update

Email to reschedule your appointment.

First time parent groups and supported playgroups will continue online. All other activities have been cancelled. Enquiries can be emailed to


Immunisation sessions are going ahead. All immunisations will take place at the Knox Civic Centre until further notice. Find out more about Immunisations in Knox.

Syringe disposal service

Our syringe container collection and disposal service is temporarily suspended. Please store your full containers in a safe place for disposal at a later date. If you require a new container urgently call 9298 8000.

Information in other languages

Information about the current situation and keeping yourself safe is available in other languages.

Need help?

Contact us and we will get back to you.

Or call our Customer Service team on 9298 8000

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