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Registering for Council kindergarten

You can register your child for 3 or 4-year-old Council kindergarten through the KEYS Online portal. Registrations start from 1 April the year before your child starts kindergarten.

Key dates

Stage Date
Registration period April to June
Allocation of places August
Receiving and accepting kindergarten placement offers August to September
Enrolment November
Kindergarten program begins End of January

Your child must be 3 or 4 years old by 30 April of the year they start kindergarten to enrol in a kindergarten program.

You can register your child from 1 April the year before they start kindergarten.

Registering your child for kindergarten in Knox

At Knox, you can register your child for a Council kindergarten through an online platform called KEYS Online.

KEYS Online allows you to:

  • register
  • update your details
  • pay fees
  • nominate your kindergarten preferences
  • view offers of kindergarten places

To use KEYS Online, you must register for an account.

If your child turns 3 or 4 by 30 April 2022, you can register them now to attend kindergarten next year.

Access KEYS online

KEYS Online for children already enrolled

If your child is already enrolled, you should have received an email with your KEYS Online login details.

If this has not happened or you are unsure whether you have an account, email or call our Kindergarten Services on 9298 8000.

Keep your child’s details updated

It is important that you keep your child's details up-to-date at all times. This helps us to process your child's application effectively.

Please note any updates you make in KEYS Online may take up to 2 weeks to be reflected in the portal.

Choosing your preferred kindergarten

You can use KEYS Online to nominate your preferred kindergartens.

The first round of kindergarten offers are based on your first preferences. Second and other offers are based on the other preferences you have selected.

Access KEYS online to update preferences

Allocation of places

We allocate places using the Priority of Access criteria.

This is to ensure fair and transparent allocation of places for all eligible children where there are more families than places available.

There are 5 priority criteria:

Priority 1 - High priority children
  • Children at risk of abuse or neglect, including children in Out of Home Care
  • Aboriginal and/or Torres Strait Islander children
  • Asylum seeker and refugee children
  • Children eligible for the Kindergarten Fee Subsidy (Health Care Cards, Pension Cards)
  • Children with additional needs, defined as children who:
    • need additional assistance to take part
    • need a combination of services which are individually planned
    • have an identified disability or developmental delay.
Priority 2 - Local Kindergarten Community Areas OR Knox residents with prior attendance by older siblings

Living in a Local Kindergarten Community Area

A Local Kindergarten Community Area recognises:

  • families that live in Knox and may want to attend a local kindergarten. They may also have strong links to primary schools in the area.
  • that local transport and walkability are important factors for families.
  • that families make better social connections if they attend: 
    • groups for new parents
    • local community and supported playgroups within their Local Community Area.

Note: Families choosing a kindergarten in their Local Kindergarten Community Area as their first preference will receive higher priority. 

Priority areas

map of local kindergarten priority areas

Priority 3 - All other children who are Knox residents

Families who live in Knox, but DO NOT fit into either Priority 1 or 2.

Priority 4 - Non-Knox resident, who works or studies in Knox

Residents who do not live in Knox, but work or study in the area.

Priority 5 - Non-Knox resident who does not work or study in Knox

Residents who do not live in Knox, and do not work or study in the area.

Kindergarten offers

Kindergarten offers will be made via KEYS Online. You will receive an email notifying you that an offer has been made. You must log in to KEYS Online to view the offer.

Access KEYS online to update preferences

Council runs a minimum of 3 rounds of offers beginning in August.

Accepting an offer

If you accept an offer, you will secure a place for your child in that group.

You will be contacted in October by your kindergarten about orientation, completing your enrolment and general information before your child starts kindergarten.

In December you will receive an invoice for the first instalment of the Kindergarten fees.

If you hold a current subsidy card or eligible visa and have not updated your details, email

Declining an offer

If you decline the kindergarten place you are offered your child will be waitlisted for the preferred kindergarten until the following round of offers (in approximately 4 weeks).

Offers will depend on vacancies at that time.

If your child does not receive an offer

Your child may not receive an offer for various reasons, such as:

  • all the groups you have selected have no vacancies at this stage
  • you have only selected one group which has no vacancies at this stage
  • we do not have your most up-to-date information, such as email
  • you may not have registered your child.

If you believe that you have registered with Knox Kindergarten Services, but have not received an offer, email

Deferring an offer

You cannot defer your child's offer, you must withdraw your registration and re-register for the year you wish your child to attend.


Waitlist for offers

We are unable to advise you of where your child is on the waiting list.

Your child's position on the waiting list may change:

  • depending on new registrations
  • whether other families accept places
  • whether they choose to decline and go back on the waiting list.

We have an extensive process to ensure all registrations meet the Priority of Access criteria.

Enrolling your child in kindergarten

Families that receive and accept an offer of a Council kindergarten place must then enroll their child at that kindergarten.

We have an online platform called KNEnrol that makes it easy for you to complete your child's enrolment.

Once you accept the kindergarten placement, you will receive:

  1. An email with a link to the KNEnrol platform
  2. Instructions on how to create an account. You must then provide the necessary documents and information to complete your child's enrolment form

This email will be sent in November before the year your child attends kindergarten.

Please fill in this form as soon as possible after receiving the link. Your child will not be able to attend kindergarten without a completed, validated enrolment form.

See our Funded kindergarten registration and enrolment procedure

Kindergarten Enrolment Policy

Our Funded Kindergarten Policy and Funded Kindergarten Registration and Enrolment Procedure set out how we manage kindergarten enrolment. They are designed to ensure that the process is accessible and places are allocated fairly.

Inclusion of children with disability

Preschool Field Officers work with educators and families to support the inclusion of children with additional needs in our 4-year-old kindergarten programs.

This service is funded by Knox City Council and the Department of Education and Training.

About preschool field officers

Knox City Council preschool field officers are experienced kindergarten teachers with extra specialist qualifications.

The role includes:

  • supporting the early childhood educators in the development and delivery of inclusive programs
  • supporting partnerships between educators and their families
  • carrying out play-based observations of referred children in kindergarten
  • linking families into the range of available supports.

Preschool field officers do not work one-to-one with individual children.

No Jab No Play

All children enrolling in our early childhood education and care services must be up to date with their immunisation or have an approved exemption.

'No Jab No Play' is the Victorian Government legislation requiring all children to be fully immunised before enrolling in any childcare and/or kindergarten in Victoria.

Need help?

Email and we will come back to you.

Or call our Kindergarten Services on 9298 8000.

Our services


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