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Registering for Council kindergarten for 2022

You can register your child for 3 or 4-year-old kindergarten for 2022 by contacting our Early Years Support team. Registrations start on 1 April the year before your child starts kindergarten.

2023 kindergarten registration

The allocations of places for 2023 are now underway, with limited places still available. Please see Registering for Council Kindergarten 2023 for more information and to register.

Key dates

Stage Date
Registration period April to June 2022
Allocation of places September 2022 onwards
Receiving and accepting kindergarten placement offers September 2022 onwards
Enrolment November 2022 onwards
Kindergarten program begins End of January 2023

Registering your child for kindergarten in 2022

We're updating how you register and enrol children in council kindergarten to make it easier for you.

For the rest of 2022, you can register your child by contacting our Early Years Support Officers:

Our team will create a registration for you and provide you with an account to our online registration platform, KEYS Online Portal. 

Families already attending a council kindergarten can still access our KEYS Online Portal to pay fees. To use KEYS Online, you must have previously registered for an account.

Access KEYS online

From 2023, there will be a new system for registering your child in council kindergarten.

KEYS Online for children already registered

If you already have a KEYS Online account, please log in or follow the links if you have forgotten your password.

If you are unsure if you already have a KEYS Online account or have any questions, please contact our team:

Keep your child’s details updated

It is important that you keep your child's details up-to-date at all times. This helps us to process your child's application effectively.

Allocation of places

We allocate places using the Priority of Access criteria.

This ensures fair and transparent selection for all eligible children where there are more families than places available.

There are 5 priority criteria:

Priority 1 - High priority children
  • Children at risk of abuse or neglect, including children in Out of Home Care
  • Aboriginal and/or Torres Strait Islander children
  • Asylum seeker and refugee children
  • Children eligible for the Kindergarten Fee Subsidy (Health Care Cards, Pension Cards)
  • Children with additional needs, defined as children who:
    • need additional assistance to take part
    • need a combination of services which are individually planned
    • have an identified disability or developmental delay.
Priority 2 - Local Kindergarten Community Areas OR Knox residents with prior attendance by older siblings

Living in a Local Kindergarten Community Area

A Local Kindergarten Community Area recognises:

  • families that live in Knox and may want to attend a local kindergarten. They may also have strong links to primary schools in the area.
  • that local transport and walkability are important factors for families.
  • that families make better social connections if they attend:
    • groups for new parents
    • local community and supported playgroups within their Local Community Area.

Note: Families choosing a kindergarten in their Local Kindergarten Community Area as their first preference will receive higher priority.

Priority areas

map of local kindergarten priority areas

Priority 3 - All other children who are Knox residents

Families who live in Knox, but DO NOT fit into either Priority 1 or 2.

Priority 4 - Non-Knox resident, who works or studies in Knox

Residents who do not live in Knox, but work or study in the area.

Priority 5 - Non-Knox resident who does not work or study in Knox

Residents who do not live in Knox, and do not work or study in the area.

Kindergarten offers

Kindergarten offers will be made via KEYS Online. You will receive an email notifying you that an offer has been made – login to KEYS Online to view the offer.

Login to KEYS Online

Accepting an offer

Once you accept an offer, you will secure a place for your child in that group.

You will be contacted in October by your kindergarten with general information.

In November you will be contacted about completing an enrolment for your child.

Declining an offer

If you decline the kindergarten place you are offered your child will be waitlisted for the preferred kindergarten until the following round of offers (in approximately 4 weeks).

Offers will depend on vacancies at that time.

If your child does not receive an offer

Your child may not receive an offer for various reasons, such as:

  • all the groups you have selected have no vacancies at this stage
  • you have only selected one group which has no vacancies at this stage
  • we do not have your most up-to-date information, such as email
  • you may not have registered your child.

If you believe that you have registered with Knox Kindergarten Services, but have not received an offer, email

Deferring an offer

You cannot defer your child's offer, you must withdraw your registration and re-register for the year you wish your child to attend.

Waitlist for offers

We are unable to advise you of where your child is on the waiting list.

Your child's position on the waiting list may change:

  • depending on new registrations
  • whether other families accept places
  • whether they choose to decline and go back on the waiting list.

We have an extensive process to ensure all registrations meet the Priority of Access criteria.

Enrolling your child in kindergarten

Families that receive and accept an offer of a Council kindergarten place must then enroll their child at that kindergarten.

We have an online platform called KNEnrol that makes it easy for you to complete your child's enrolment.

From November onwards, you will receive:

  1. an email with a link to the KNEnrol platform
  2. instructions on how to create an account. You must then provide the necessary documents and information to complete your child's enrolment form

This email will be sent in November before the year your child attends kindergarten.

Please fill in this form as soon as possible after receiving the link. Your child will not be able to attend kindergarten without a completed, validated and accepted enrolment form.

Kindergarten enrolment policies

Our Funded Kindergarten Policy and Funded Kindergarten Registration and Enrolment Procedure set out how we manage kindergarten enrolment. They are designed to ensure that the process is accessible and places are allocated fairly.


Council-run kindergartens are funded through both Victorian Government funding and parent fees. The Victorian Government funding keeps parent fees low.

See the fees for kindergarten

If you hold a current subsidy card or eligible visa and have not updated your details, please email

Inclusion of children with disability

Preschool Field Officers work with educators and families to support the inclusion of children with additional needs in our kindergarten programs.

This service is funded by Knox City Council and the Department of Education and Training.

About preschool field officers

Knox City Council preschool field officers are experienced kindergarten teachers with extra specialist qualifications.

The role includes:

  • supporting the early childhood educators in the development and delivery of inclusive programs
  • supporting partnerships between educators and their families
  • carrying out play-based observations of referred children in kindergarten
  • linking families into the range of available supports.

Preschool field officers do not work one-to-one with individual children.

No Jab No Play

All children enrolling in our early childhood education and care services must be up to date with their immunisation or have an approved exemption.

'No Jab No Play' is the Victorian Government legislation requiring all children to be fully immunised before enrolling in any childcare and/or kindergarten in Victoria.

Need help?

Email and we will come back to you.

Or call our Kindergarten Services on 9298 8000.

Our services


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